Dutch Speaking Customer Service Representative – Lisbon
hace 5 días
Location:
Lisbon, Portugal
Work Model:
On-site
Start Date:
8 January 2026
Working Hours
- Monday to Friday: 08:00 AM – 08:00 PM (Rotational shifts)
- Saturday & Sunday: 08:00 AM – 05:00 PM
- Days Off: 2 rotational days
Role Overview
As a
Customer Service Representative
, you will be responsible for delivering high-quality customer support, handling inquiries efficiently, and ensuring a positive customer experience in
Dutch
. No previous experience is required.
Responsibilities
- Handle customer inquiries via phone, email, or chat in Dutch
- Provide accurate information and resolve issues in a timely manner
- Ensure high levels of customer satisfaction
- Document customer interactions according to internal procedures
- Collaborate with internal teams when needed
Requirements
- Dutch C2 level (mandatory)
- Good level of English
- Strong communication and problem-solving skills
- Customer-oriented mindset
- Availability to work in rotational shifts
Contract & Compensation
- Contract Type: Fixed-term contract (CDD) – 6 months
- Base Salary: 1,100 € per year (paid over 14 months)
- Performance Bonus: 135 € per year (14 months)
- Complexity Bonus: 120 € per year (11 months)
Relocation Support
Relocation support is available. Full details will be shared in the next step of the process.
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