IT Service Delivery

hace 1 semana

Madrid, Madrid, España SGS A tiempo completo
Company Description

SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals with over 145 years of service excellence.

Job Description

We are seeking an experienced IT professional with a strong background in service delivery and project management to lead application delivery and support within our Corporate IT team. The role combines service delivery and project management responsibilities, with a strong focus on coordinating external vendors and supporting the transition of selected services to in-house delivery, while ensuring alignment with SGS's technical and operational standards. 

Key Responsibilities 

  • Lead end-to-end delivery of application, being responsible for both their support & improvements (through projects), ensuring overall delivery quality.
  • Lead internal functional & technical teams in supporting and developing complex business applications.
  • Managing vendor deliveries for those outsourced applications & for fixed priced projects (ie: non-internalized work).
  • Ensure the application delivery meets technical and operational standards including security, performance, and maintainability.
  • Coordinate with cross-functional teams and ensure compliance with architecture and security guidelines.
  • Translate complex situations & topics into actionable plans and influence stakeholders across the organization.
Qualifications
  • Bachelor's degree in IT, Computer Science, or related field.
  • Proven experience managing IT projects and service application support, with a solid understanding of project management methodologies and the full software delivery lifecycle.
  • Excellent communication skills, with the ability to translate complex technical information into actionable items and effectively influence stakeholders at all levels.

Nice to Have 

  • Technical background in application development or infrastructure.
  • Experience with ServiceNow and Azure DevOps
  • ITIL4 Certified
Additional Information

Why SGS?

  • Join a globally recognized and stable company, a leader in the Testing, Inspection, and Certification (TIC) industry.
  • Enjoy a flexible schedule and a hybrid work model.
  • Access continuous learning opportunities through SGS University and Campus.
  • Collaborate in a multinational environment with colleagues from various continents.

Apply Now:

At SGS, we are committed to fostering an open, friendly, and supportive culture that thrives on teamwork. We value diversity and provide endless opportunities to learn, grow your expertise, and fulfill your potential. Apply now to join our motivated and dynamic team

  • IT Service Delivery

    hace 1 semana

    Madrid, Madrid, España SGS A tiempo completo

    SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over2,500 laboratories and business facilitiesacross 115 countries, supported by a team of99,500 dedicated professionalswith over 145 years of service excellence.Job DescriptionWe are seeking an experienced IT professional with astrong background in service...

  • IT Service Delivery Manager

    hace 6 días

    Madrid, Madrid, España Sulzer A tiempo completo

    GF_IT-E484IT Service Delivery Manager - Full Time - Madrid, SpainSulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.Sulzer is transforming its IT operating model to better meet business needs and achieve...

  • Service Delivery Manager

    hace 2 semanas

    Madrid, Madrid, España EOS IT Solutions A tiempo completo

    OUR COMPANY:EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities,...

  • Careers: IT Service Delivery Manager

    hace 6 días

    Madrid, Madrid, España Sulzer A tiempo completo

    GF_IT-E484IT Service Delivery Manager - Full Time - Madrid, SpainSulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society. Sulzer is transforming its IT operating model to better meet business needs and...

  • Regional IT Service Delivery Manager

    hace 1 semana

    Madrid, Madrid, España Hitachi A tiempo completo

    DescriptionThe opportunityWe're looking for a Regional Service Delivery Manager to lead IT service delivery within our Europe region, serving as the critical bridge between central IT services and our Service Business Unit across multiple Service sites. In this role, you'll directly engage with Hub Managers, LSU Managers, business application owners, and IT...

  • Regional IT Service Delivery Manager

    hace 1 semana

    Madrid, Madrid, España Hitachi A tiempo completo

    Location:Zurich, Zurich, SwitzerlandJob ID: R0111929Date Posted: Company Name:HITACHI ENERGY HOLDINGS LTDProfession (Job Category):IT, Telecom & InternetJob Schedule: Full timeRemote:NoJob Description:The opportunityWe're looking for a Regional Service Delivery Manager to lead IT service delivery within our Europe region, serving as the critical bridge...

  • IT Service Delivery Manager

    hace 2 semanas

    Madrid, Madrid, España TRAVELODGE HOTELES ESPAÑA A tiempo completo

    Travelodge Hoteles España pertenece a la cadena británica de hoteles, Travelodge Hotels Limited, con cerca de 600 establecimientos entre Reino Unido, Irlanda, y España, formando estas dos últimas la parte internacionalizada de la empresa. El portfolio actual de Travelodge en España incluye doce hoteles activos: cuatro en Madrid, cuatro en Barcelona, uno...

  • IT Delivery Manager

    hace 1 semana

    Madrid, Madrid, España Vorwerk Group A tiempo completo

    We develop and operate customised IT solutions for the Vorwerk Group and drive the digital transformation with innovative services and agile methods. Our vision:'We are your IT @Vorwerk'- an integrated part of value creation and a reliable partner within the Group, which can look back on more than 140 years of history.As a successful international company,...

  • Service Delivery Manager

    hace 2 semanas

    Madrid, Madrid, España Nationale-Nederlanden A tiempo completo

    NN Digital Hubis a subsidiary company ofNationale Nederlanden Grouplocated in Madrid, Spain. We deliver IT services and solutions for the different international Business Units from Nationale Nederlanden Group.Our objective is to create, deliver and maintain insurance product management solutions, as service propositions to enable any agent (linked or...

  • Service Delivery Manager

    hace 2 semanas

    Madrid, Madrid, España NN GROUP A tiempo completo

    NN Digital Hub is a subsidiary company of Nationale Nederlanden Group located in Madrid, Spain. We deliver IT services and solutions for the different international Business Units from Nationale Nederlanden Group.Our objective is to create, deliver and maintain insurance product management solutions, as service propositions to enable any agent (linked or...