Senior Waiter

hace 6 días

Madrid, Madrid, España Pestana Hotel Group A tiempo completo
Alcance
Guide all the service in the areas under his/her responsibility - restaurant(s), banquet(s), bar(s), room service, mini-bar and disco(s) - coordinating teams in the field and providing assistance whenever necessary. Responsabilidades y áreas de actuación
Guide and supervise a service area
- Supervise the service in the areas under his/her responsibility restaurant(s), banquet(s), bar(s), room service, etc. and meet daily with teams to organise and give indications about the service to be performed.
- Adjust and optimize the teams and material resources available to the events planned for each day.
Verify daily occurrences, performance and conditions
- Verify daily occurrences in the service, the quality level of products and service, the satisfaction/disatisfaction of customers, the sanitary, cleaning and hygiene conditions, ensuring the best capacity response of his/her teams and the quick resolution of potential problems when they occur. Competencias de comportamiento
Orientación empresarial (ser eficiente) Orientación hacia los objetivos (Ser Eficiente) Adaptación a la transformación (Ser Ágil) Centrarse en el cliente interno y externo (ser apasionado) Trabajo en equipo (Ser Colaborativo) Resiliencia (Ser Ágil) Rigor y atención al detalle (ser eficiente) Proactividad (Ser Eficiente) Conciencia ambiental y social (Ser Consciente) Planificación y organización (Ser Eficiente) Competencias técnicas
Restaurant Service F&B software (Micros) HACCP English Customer Service

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