Sales Force Effectiveness Specialist

Department:
Sales

Location:
EMEA-Spain

Description
The Sales Force Effectiveness Excellence Specialist plays a critical role in designing and implementing processes that drive regional sales execution for Align Technology across EMEA. This position is responsible for developing a multi-regional process framework that supports effective sales planning, execution, and continuous improvement.

Role expectations

• Drive process consistency in EMEA process design and implementation.
• Act as liaison between global, regional, and local teams to develop concepts and coordinate process knowledge.
• Build strong relationships with key stakeholders (Sales, Marketing, IT) to ensure alignment and impact of SFE processes.
• Drive process automation and task optimization through AI and advanced digital tools to enhance efficiency, accuracy, and scalability.
• Identify opportunities for process improvement and propose actionable adjustments.
• Collaborate with IT teams by writing clear and detailed sprint stories to support system enhancements and process automation initiatives.
• Provide technical documentation and second-level sales support for commercial processes.
• Collect, organize, validate, and analyze complex process data to inform decision-making.
• Deliver accurate and timely commercial reports, dashboards, and proactive business insights to support EMEA business processes.
• Support pricing and promotion cycles, ensuring accurate integration across systems and processes.
• Lead and support ad hoc Commercial Excellence projects, including rollout of new strategic initiatives.

Required
What we're looking for

• Bachelor's degree in Business, Economics, Engineering, or related field.
• 3–5 years of experience in Sales Operations, Commercial Excellence, or Process Management within a multinational environment.
• Strong analytical skills with proficiency in Excel, BI tools, and data visualization.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.

Preferred

• Certifications in Six Sigma (Green Belt or higher) and/or Scrum (Product Owner / Scrum Master)
• Experience with Salesforce CRM system and Miro / Jira
• Knowledge of AI-driven process automation and digital transformation.
• Familiarity with EMEA market dynamics and multi-country operations.

Complementary skills· Project Management – Ability to manage timelines, resources, and deliverables effectively.

• Change Management – Skilled in guiding teams through process changes and adoption.
• Advanced Excel & BI Tools – Expertise in pivot tables, Power BI, Tableau, Python or similar.
• Process Mapping & Documentation – Ability to create clear workflows and SOPs.
• Stakeholder Engagement – Strong interpersonal skills for cross-functional collaboration.
• Agile Mindset – Comfortable working in iterative cycles and adapting quickly.
• Problem-Solving & Critical Thinking – Ability to identify root causes and propose solutions.
• Digital Transformation Awareness – Understanding trends in automation, AI, and analytics.

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Equal Opportunity Statement
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.