Empleos actuales relacionados con Customer Support Engineer - Valencia, Valencia - Zoho Corporation Europe

  • Spanish + English – Marketing Customer Support

    hace 2 semanas

    Valencia, Valencia, España Cross Border Talents A tiempo completo

    Spanish + English – Marketing Customer Support | LisbonIf Ads Manager is your comfort zone andCTR doesnt scare you WE NEED YOU Lisbon Spanish + English Marketing Customer Support Paid campaigns = mandatorySerious role. Fun city. No relocation drama.Apply if you love data and sunlight

  • Level 1 IT Support Engineer

    hace 1 semana

    Valencia, Valencia, España BrainRocket A tiempo completo

    BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. ‍Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don't follow formats. We shape them. We...

  • Customer Care Specialist

    hace 1 día

    Valencia, Valencia, España PLAYTOMIC A tiempo completo

    Playtimpes una empresa perteneciente alGrupo Playtomicque impulsa la digitalización del sectorfitness & wellnessa través de solucionesSaaSmodernas y centradas en el cliente. Operamos con dos marcas líderes,TIMPen España ySportclubbyen Italia, con las que damos servicio a más de3.000 centros.EnTIMPbuscamos incorporar una persona para nuestro departamento...

  • English-speaking Customer Support Specialist to Valencia, Spain

    hace 1 semana

    Valencia, Valencia, España Worldwiders A tiempo completo

    Job DescriptionThis isn't just another job, it's your chance to grow, thrive, and enjoy life in one of Europe's sunniest cities.At their Valencia office, our client delivers outstanding service with the goal of creating a 9+ WOW experience for every customer. Our client is looking for someone passionate about helping people, ideally with an interest in...

  • Customer Service Advisor

    hace 1 semana

    Valencia, Valencia, España Cross Border Talents A tiempo completo

    Live & Work in Greece:Move to Greece with full relocation support: flight, airport pickup, temporary accommodation, and help finding permanent housing. Enjoy Mediterranean life while building your career in an international team and working from home in a beautiful country.Role Overview:Handle customer queries via phone, chat & email in SpanishProvide...

  • Field Service/Support Engineer

    hace 1 día

    Valencia, Valencia, España Roche A tiempo completo

    At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...

  • Customer Experience Specialist

    hace 1 día

    Valencia, Valencia, España Careerxtra A tiempo completo

    Location: Valencia, Spain Employment Type: Full-timeWhat You'll DoMap and document workflows to improve operational and compliance processes.Develop and maintain knowledge base content for internal and external users.Create standardized templates and automated responses to boost efficiency.Define performance metrics and deliver regular reports and...

  • Customer Experience Specialist

    hace 6 días

    Valencia, Valencia, España Helloprint A tiempo completo

    Job description Ready for a once in a lifetime adventure in Valencia? Do you want to work in sunny Valencia and become part of our super dynamic team? Then our HelloPrint adventure is your adventure Meet the most ambitious scale-up in Europe today.From our office in Valencia, we make sure our customers love us by giving them a 9+ WOW service. As we are...

  • Engineer, Test Development

    hace 1 día

    Valencia, Valencia, España Celestica International LP A tiempo completo

    Req ID: Remote Position: NoRegion: Europe Country: Spain State/Province: La Pobla De Vallbona City:  Valencia  General Overview Functional Area:  Engineering (ENG)Career Stream:  Test Engineering Development (TED)Role:  Engineer (ENG)Job Title:  Engineer, Test DevelopmentJob Code:  ENG-ENG-TEDJob Level:  Level 07Direct/Indirect Indicator:...

  • Internship: Maintenance Engineer

    hace 1 día

    Valencia, Valencia, España ABB A tiempo completo

    En ABB, ayudamos a las industrias a ser más eficientes y limpias. Aquí, el progreso es una expectativa - para usted, su equipo y el mundo. Como líder del mercado mundial, le daremos lo que necesita para lograrlo. No siempre será fácil, crecer requiere agallas. Pero en ABB, nunca correrás solo. Run what runs the world.Este Puesto Reporta aNewCo...

Customer Support Engineer

hace 34 minutos

Valencia, Valencia, España Zoho Corporation Europe A tiempo completo

Zoho Corporation is a leading provider of SaaS products, empowering businesses worldwide with innovative solutions. We are seeking a dedicated Customer Support Engineer to join our team and provide exceptional support to our customers in the European market.

Are you a proactive and technically minded professional who enjoys solving complex challenges for customers? As a Customer Support Engineer, you'll play a key role in helping businesses develop and optimize solutions using our suite of software products. You'll assist customers in configuring integrations, building automations, and resolving technical issues efficiently, ensuring they get the most value from our platform.

As part of our team, you will be on the front lines, helping our European customers succeed.

Your day-to-day will involve:
  • Becoming a subject matter expert on Zoho's suite of business applications, mastering their features, configurations, and integration capabilities.
  • Serving as a trusted technical advisor for our Spanish-speaking customers via phone, chat, and email, providing in-depth troubleshooting and solution guidance.
  • Collaborating with cross-functional teams to investigate complex technical scenarios, reproduce issues, and drive timely resolutions.
  • Assisting customers in configuring integrations and automations to optimize their workflows and validate proof-of-concept solutions.
  • Contributing to a culture of continuous improvement by documenting best practices, refining internal processes, and sharing knowledge across teams.
  • Maintaining accurate case records and insights to help enhance both customer experience and product quality.
Requirements
  • 3–5 years of experience in technical support, SaaS support, or system administration roles.
  • Fluent proficiency in Spanish and a strong command of English, both written and verbal. This is mandatory for supporting our key market.
  • Strong technical understanding and familiarity with SaaS environments; experience configuring integrations, automations, or API-based workflows is an advantage.
  • A natural ability to solve problems and analyse complex issues.
  • An adaptable mindset and a willingness to learn new product features quickly.
  • Comfortable working in a collaborative, in-office environment.

Bonus Skills

  • Basic programming or scripting knowledge.
  • Experience working with REST APIs.
  • Familiarity with database concepts.
  • Experience configuring or troubleshooting SaaS integrations.
Benefits
  • 27 days vacation excluding public holidays and statutory holidays.
  • Health Insurance.  
  • Company lunch provided for when employee is in the office.
  • MacBook, mobile, and paid SIM for business use.
  • Company-paid travel insurance for business purposes.
  • Opportunity to work with a global team and contribute to the growth of a leading technology company.

Please note that this role is based in Valencia and will require periodic travel.

It is important for the applicant to hold a national or EU passport, have a valid work authorization. The successful candidate will be subjected to background verification in compliance with the national legislation and market standards.

Join Zoho Corporation Europe today and be part of a company that is revolutionising the way businesses operate.

Together, let's shape the future of business software