Operations Project Manager- Global Merchandising

Hey there

We're Fever, the world's leading tech platform for culture and live entertainment,

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we're revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +40 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.

Our results? We've teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors Impressive, right?

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment

Ready to be part of the experience?

Now, let's discuss this role and what you will do to help achieve Fever's mission.

About The Role:

This role sits at the heart of Operations at Fever, driving efficiency, scalability and excellence across our experiences. You will lead strategic, cross-functional projects while coordinating a team in Madrid, ensuring strong operational execution and alignment with business objectives. Given Fever's growing global retail activity, you will focus heavily on merchandising operations — overseeing the full lifecycle from planning and forecasting to logistics, inventory management and sales performance. You will collaborate closely with Sales, Production, Marketing, Finance and Onsite teams, gaining a 360º view of how our events operate and shaping the way merchandising supports their success.

What You'll Do:

• Lead high-performing team, setting clear priorities, strengthening operational excellence and fostering collaboration across internal and external partners.
• Lead the end-to-end management of merchandising operations across a portfolio of partners and events, ensuring seamless planning, execution and operational alignment.
• Oversee strategic planning and financial governance, including forecasting, budgeting, P&Ls, pricing frameworks and order strategies to ensure accuracy and operational rigor.
• Redesign, optimise and automate merchandising processes, establishing scalable workflows for forecasting, inventory control, logistics, data management and reporting.
• Manage supply chain, logistics and inventory operations, ensuring visibility, accuracy and operational efficiency throughout the entire merchandise lifecycle.
• Drive cross-functional project management, coordinating with internal and external stakeholders to ensure timely execution and process consistency.

About You:

You are degree qualified, with a project management background. You thrive in a fast-paced environment and pride yourself on your flexible, detail-oriented, analytical and organized mindset.

• 3/4+ years of relevant experience (consulting, operations, analytics, supply chain, merchandising or similar)
• Experience managing teams in a fast-paced environment
• Previous experience in retail or merchandising is preferred, especially in areas such as forecasting, budgeting, inventory control or logistics.
• Excel at cross-functional coordination, with the ability to manage complex stakeholder environments and build strong working relationships internally and externally, including with partners.
• Fluent English and Spanish. Other languages are a plus
• Strong analytical and organizational skills, comfortable working with data, KPIs, P&Ls and operational dashboards.
• Solution-focused mindset, able to identify issues, redesign processes and drive structured, scalable improvements.
• Excellent communication skills and a proven track record of influencing and aligning diverse teams.
• Curious and keen to push boundaries, test new approaches and drive continuous improvement.
• Able to manage high workloads and multiple workstreams in parallel, maintaining clarity, structure and efficiency.
• Strong academic background is a plus.

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Madrid, with possible travel across our markets
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.
• Gympass
• English Lessons
• We have free food, drink and fruit at the office
• Possibility to receive in advance part of your salary by Payflow

Thank you for considering joining Fever. We cannot wait to learn more about you

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

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