Revenue Analyst – Inside Sales

JR0129215

Are you ready to be a driving force behind business growth?
Join our dynamic and ambitious team at
Western Union
, a global fintech leader that values passion, commitment, and success. This is your opportunity to contribute to a diverse organization that celebrates unique perspectives and fosters an environment where everyone can thrive.

Elevate your career as a
Revenue Analyst – Inside Sales (French Speaker preferred)
in
Madrid, Spain
, and play a pivotal role in shaping strategies that deliver long-term customer value and revenue growth.

Western Union empowers your pursuit.
About The Role
As an Inside Sales Analyst, you will work closely with our account management and new business teams, playing a pivotal role in identifying opportunities and implementing strategies to boost sales and strengthen a profitable retail network. This internally focused position involves developing and deploying initiatives to drive revenue growth across all clients and product streams.

Your responsibilities will include conducting market analysis, shaping pricing strategies, evaluating agent performance, and monitoring competitor activity. Strong analytical skills and advanced Excel proficiency are essential for making data-driven recommendations and implementing corrective actions to achieve optimal results.

Preferred Requirement
Fluency in
French
(written and spoken) is preferred, as you will collaborate with French-speaking stakeholders and support activities in French-speaking markets.

Role Responsibilities

• Analyze Market Dynamics: Understand market trends, growth opportunities, and the competitive landscape to propose pricing strategies that deliver long-term customer value and revenue growth.
• Evaluate Agent Performance: Monitor and assess agent results, providing actionable recommendations and remediation plans to drive improvement.
• Validate New Locations: Conduct thorough analysis of market data and potential opportunities to support decisions on new site openings.
• Optimize Sales Performance: Track and analyze sales results, making data-driven recommendations to enhance profitability.
• Drive Pricing Initiatives: Take proactive measures on pricing proposals and incentive programs to generate sustainable growth.
• Support Strategic Meetings: Assist in key new business and regional meetings by delivering data, insights, and compelling proof points.
• Produce Network Analysis: Prepare network performance reports for new business opportunities and support Sales teams during client engagements.
• Manage Incentives & Intelligence: Coordinate agent incentive programs, monitor competitor activity, and develop responsive strategies.
• Stay Ahead of Market Trends: Continuously track competitor insights and market developments, recommending strategies to maintain a strong business position.

Role Requirements

• 1–3 years in a similar role, ideally within sales analytics, business analysis, or pricing in the retail banking or payments industry.
• Ability to interpret data and identify market opportunities, driving actionable insights.
• Advanced Excel skills and strong reporting capabilities.
• Strong verbal and written communication skills with the ability to engage and influence stakeholders effectively.
• Proven capability to deliver clear, data-driven recommendations.
• Comfortable working independently and collaboratively in a global, fast-paced environment with tight deadlines.
• Goal-oriented, proactive, and adaptable with a strong "go-getter" attitude.
• Fluency in English and Spanish is mandatory. French is preferred.

We make financial services accessible to humans everywhere. Join us for what's next.
Western Union is positioned to become the world's most accessible financial services company — transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers' experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at

Our Hybrid Work Model (Hybrid)
Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office at least three days a week.

Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Spain Specific Benefits Include

• 25 days annual leave – plus 14 public holidays
• Comprehensive life & medical cover – including dependents.
• Contributory pension plan
• Preventative Care Assistance program

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.