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Additional Information
Job Number
Job CategoryAdministrative
LocationThe Ritz-Carlton Tenerife Abama, Calle Maria Zambrano 2, Tenerife, Tenerife, Spain, 38687
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island's most iconic resort: an oasis of tranquility where the sea, the land, and the subtropical vegetation blend effortlessly with an iconic Moorish-inspired architecture. The 462 rooms and suites, distributed between the vibrant Citadel and the exclusive Retreat, enjoy magnificent views of the Atlantic Ocean, Mount Teide, or the resort's lush gardens. A culinary destination in its own right, this 5-star resort in Tenerife offers world-class restaurants ranging from light and simple cuisine to Michelin-starred fine dining. Providing a true escape, this timeless resort features multiple pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids in Europe. Where the coastline meets the sea, guests can enjoy an exclusive area on Abama's golden-sand beach, equipped with complimentary sun loungers and umbrellas.
JOIN OUR TEAM
To ensure every detail operates with precision and harmony, we are looking for our next Office Coordinator for the Retreat: an organized, proactive individual with a genuine passion for service.
Who are we looking for?
Someone who enjoys an operational and multifunctional role. As Office Coordinator, you will be the administrative backbone of the Retreat—making sure everything runs smoothly, from managing emails and phone calls to coordinating with different departments. If you love order, efficiency, teamwork, and anticipating needs, this position is for you.
Your responsibilities will include…
- Managing the Retreat's email inbox, responding with warmth, accuracy, and promptness.
- Handling and redirecting internal and guest phone calls and inquiries, ensuring clear and professional communication.
- Overseeing daily operational needs, identifying issues and providing agile, effective solutions.
- Coordinating closely with Retreat colleagues and other departments (Front Office, Guest Experience, Housekeeping, Engineering, F&B) to ensure a flawless guest experience.
- Organizing and optimizing the team's operational logistics: task assignment, priority follow-up, and internal communication.
- Keeping records, databases, operational documents, and administrative materials up to date.
- Anticipating departmental and team needs, acting as a key reference point and facilitator.
- Supporting Retreat initiatives related to service quality, efficiency, and continuous improvement.
What we expect from you…
- Natural, friendly, and professional communication skills—both written and verbal.
- Previous experience in administration, team coordination, or operational roles (ideally in hospitality or service environments).
- Strong ability to prioritize, organize, and manage multiple tasks efficiently.
- Proactive mindset, problem-solving attitude, and a passion for teamwork.
- Solid level of English and Spanish.
- A valid work permit for Spain.
- A spirit of hospitality, strong attention to detail, and a commitment to excellence.
How we inspire you…
- A competitive salary and working conditions aligned with your experience.
- Real opportunities for professional growth within Marriott International.
- Continuous training programs, including access to our internal learning university.
- The possibility to travel and work across more than 9,500 hotels worldwide with exclusive employee rates ("Explore Rate").
- Discounts on dining experiences within the resort and across Marriott properties globally.
- Complimentary daily meals in our employee dining area.
- Uniform and professional laundering included.
- Recognition programs, internal celebrations, and team-building activities.
- Participation in social responsibility initiatives, positively contributing to our local community.
- Comprehensive corporate medical care.
Have we sparked your interest?
Then apply now on MarriottCareers with your updated documents and join a team where culinary passion becomes art.
The Ritz-Carlton not only offers an exceptional dining experience, but also an environment where talent flourishes and every day is an opportunity to create memorable moments.
"At The Ritz-Carlton, we believe perfection lies in the details, and every plate is an opportunity to inspire."
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
