Salesforce Product Owner

Whether you started from the product side and developed technical skills or started as a technical resource, you have a knack for the product side of the business. You possess the necessary technical product knowledge to drive strategic conversations about the product and enhance value to Equifax and its customers.

Equifax is seeking a
technical product owner
who is a master at bridging the desires of the customer and the capabilities of the technology, removing barriers to software development. You will be responsible for grooming the product backlog and have insight into technical requirements of individual stories thus creating a more efficient user experience.

What You Will Do

• Connects with the Customer in partnership with Product Management including: Know the customer & stakeholders: Can identify who the customers and stakeholders are and their role in their organization. Regularly partners with key engineering and QA counterparts; Understands the Problem(s) to be solved: May participate in interviews with users, customers and stakeholders to understand requirements. Understands the customer pain points and gets to know the concept of jobs to be done - what the customer needs to accomplish; Develops whole product solutions: Begins to understand the context for a given solution within the existing capabilities in the ecosystem
• Contributes to the Plan and Roadmap including: Solutioning and Estimation: Weighs in the solutioning and epic decomposition process to groom the backlog of stories as well as initial t-shirt sizing sessions; Dependency management: Helps identifying, capturing and documenting dependencies required to deliver the plan; Backlog Prioritization and planning: Is consulted regarding value/effort dynamics in weighing conversations for quarterly planning
• Manages & Prioritizes Team Backlog(s) - User Story creation: Understands how to write stories and creates initial drafts; Prioritization and sprint planning: Applies prioritization criteria aligned to Product Management and Product Owner best practices. Understands and helps document sprint, sprint goal, ensures sprint plans are in place for the current sprint and the subsequent two sprints. Helps ensure alignment with upstream dependencies to deliver; Testing and Acceptance Criteria: Documents story acceptance criteria and ensures development and QE team have a clear understanding; Demos: Contributes ideas for how to best demonstrate the value delivered and draft initial demo script
• Getting and Applying Feedback & Lessons Learned - Captures feedback from Demos: Help document customer and stakeholder feedback to incorporate into enhancements, and new story development; Delivery Retrospectives: Velocity, quality (incidents/bugs), reasons for delays: Understands drivers of team velocity; Understands testing gaps that drove incidents and bugs; Understands drivers for delays in committed deliverables. Proposes ideas to address the drivers for these challengers; Monitors adoption KPIs: Understands metrics driving the adoption success of the released value and connects the dots with the previous and upcoming deliverables; Adopts feedback in future iterations: Can articulate the scope and/or changes to new release increments to feedback collected.

What Experience You Need

• Bachelor's degree in a related discipline strongly preferred; equivalent experience may be considered
• 2-5 years of product management experience or related coursework and project based experience
• Has a general understanding of Agile methodologies
• Has a general understanding of data structure &, data analytics, relevant experience in financial services is a plus
• Cloud certification or ability to attain

What Could Set You Apart

• You have the ability build strong relationships with partners across the business; ensure that you understand their role, the needs of their area, and their requirements throughout the project
• You are a self-starter who is organized, detail oriented, takes initiative with minimal direction, and understands concepts quickly
• You understand the value of product ownership and can effectively communicate the value proposition
• You have experience working with multiple partners in a global setting with varying level of needs
• You bring a consultative, creative and process driven approach to your work
• You have an aptitude for handling multiple concurrent demands and prioritizing responsibilities in a dynamic, high energy environment
• Your problem-solving skills enable you to effectively and creatively find solutions for hard problems while maintaining a high level of professionalism and integrity
• Engage and collaborate with all stakeholders, make people feel heard and understood, are able to say no and stand up for tough calls needed to better serve the business and our clients