Global Retail Operations Intern

Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.

As a Global Retail Operations Intern, you will join our global Retail Excellence team and gain hands-on experience in a dynamic, international environment. Based in our Madrid Head Office, our Retail Operations team is vital to supporting our global store network, ensuring seamless execution from comprehensive operating guidelines to essential assets like packaging and uniforms. We focus on optimizing efficiency, enhancing tech tools, and perfecting back-of-house organization so our stores can consistently offer an exceptional journey to every client. Discover how your contributions can directly impact the luxury retail landscape

Your role will be:

• Store Handbook Maintenance: Be at the heart of maintaining our store operating procedures. You'll coordinate updates, gather feedback, and collaborate across departments to create clear, user-friendly guidelines that empower our store teams. Your work will directly contribute to consistency and operational excellence across all regions..
• Communication & Presentation Development : Coordinating internal communication across retail teams, developing presentations and supporting in organizing virtual gathering of the Global Retail Operations community.
• Operations performance: Assisting in the implementation of a monitoring flow for store operations KPIs, You'll analyse data, identify trends, and work with regional teams to implement improvements that drive efficiency and reduce discrepancies.
• Packaging & Assets: Monitoring stock levels of retail packaging, supporting the introduction of new store assets and participating in the special packaging campaign management ensuring timely distribution. Contributing to projects linked to enhancing the client experience and overall optimization.
• Retail Operations Initiatives : Supporting the execution of retail operations initiatives and the rollout of new projects to increase efficiency across stores and back-of-house operations.

What is important for the role:

• Bachelor's degree/Master's degree in Business Administration, Management, Supply Chain or related fields.
• Skills in Microsoft Office Suite (Excel, PowerPoint, Word) is essential.
• Strong organizational and problem-solving skills with high attention to detail.
• Ability to manage multiple tasks and deadlines effectively.
• Excellent communication and interpersonal skills, both written and verbal, are needed.
• Team player with a service-oriented mindset, with enthusiasm and eagerness to learn.
• Self-Initiative and proactivity to solve collateral situations is a must.
• Fluency in English required. Spanish and any other additional language highly valued.
• Previous experience in retail and/or fashion environment is a plus.
• You must be eligible for an internship in Spain.
• Ideally, you're able to sign an internship agreement (convenio de beca) with your university.

What we offer:

• A 6-12 month internship program.
• Hands-on experience in multiple facets of Retail Operations.
• A collaborative, supportive and informal work environment.
• Working hours of Monday to Thursday of 9am – 615pm and Fridays 9am-2.45pm.
• Study support to the value of € gross per month.
• Daily lunch allowance.

About LOEWE

Created in Spain in 1846, LOEWE approaches 180 years as one of the world's major luxury houses. Now under the Creative Direction of Jack McCollough and Lazaro Hernandez, the brand presents itself to the world as a house focused on craft and culture, evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.

LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand's belief in the importance of craft in today's culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft and culture around the world.

At LOEWE, we value the uniqueness of our clients and our teams, whoever and wherever they are. We are committed to a culture that welcomes all genders, ethnicities, socioeconomic backgrounds, and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included and empowered to contribute their best.

Steeped in art and historical references, rooted in craft and tradition, Loewe has been reinventing leather craftmanship for almost 200 years. From its birth in Madrid in 1846 to its latest collection dedicated to the elegance of Chinese monochrome ceramics, the Maison's journey has been defined by its core values: energy, creativity, and a thoroughly modern approach blended with traditional techniques.

Craft at Loewe is unconditionally bound up with art, an endless source of inspiration: from the British Arts & Craft masters to the whimsical world of Studio Ghibli, art is at the heart of every collection – and the House is committed to supporting the artists and creators informing its work.

Today, Loewe's master artisans combine their craft knowledge, accumulated over generations, with new technologies to produce iconic objects presenting both instant appeal and enduring style: true incarnations of Loewe's ideals and vision.

Radical and ever-evolving: here's to another 200 years of Loewe history

Since 2013, Jonathan Anderson, Loewe's Creative Director, has been carrying this vision ever further. One of the leading designers of his generation, Anderson has spearheaded a major rejuvenation of the House.

Through a redesign of the brand identity, a modern articulation of its commitment to craft (with the launch of the Loewe Foundation Craft Prize, for instance), and a series of critically acclaimed and genre-defining Women's and Men's collections, Loewe has been further elevated as an influential and global cultural force.

At the intersection of fashion, craft and culture, Loewe's ambition is to be radical and ever-evolving. Craft and luxury are inextricably linked, and at Loewe, the one makes the other feel more accessible and tangible. By showing how the collections are made and honouring the complex artisanal processes behind them, it becomes possible to see their value and their merit. And by adding a cultural dimension – involving fine arts, film, dance, etc. –, Loewe has become a vibrant force for creativity and innovation, ensuring the brand's durability for another 200 years… and more.