Sales Support Specialist

WE ARE DENIM HEADS.
We love denim. Live and breathe it. It's in our DNA.

At G-STAR, we see no limit to what denim can do. We believe it can be force of progress and innovation for both people and planet. How? By hiring the most creative, curious and caring minds. People who think beyond fashion. Bringing big ideas to big challenges. Driven by possibility. Those who work hard, make mistakes, but always continue to grow. Denim is in our DNA, our people are our stitching.

Join the denim heads making raw denim

We are committed to creating an inclusive environment and welcome applications from all qualified candidates, regardless of background, identity, or experience.

HERE'S WHAT WE'LL DO TOGETHER:
Ready to take on a fantastic role as a
Sales Support Specialist
with focus on the DACH Region?

As a Sales Support Specialist, you'll be one of the key contacts for our Wholesale, Consignment, Franchise, and B2B customers. You'll play a vital role in supporting the sales of our brand's products to a strong portfolio of clients. Your mission: deliver outstanding service and build lasting relationships between the brand and its customers.

We're looking for a Team Player – someone who treats customers with a friendly, solution-oriented attitude and resolves inquiries efficiently and professionally.

YOUR TASKS & RESPONSIBILITIES:

• Act as a stakeholder in onboarding new customers, including B2B setup and account activation.
• Oversee order book management and follow up on sales appointments.
• Monitor item availability, lead time changes, deliveries, packing slips, and invoices—communicating discrepancies to relevant stakeholders.
• Support and monitor accurate order entry.
• Manage the shared email inbox and ensure professional, timely responses within 24 hours.
• Collaborate cross-functionally with Sales, Finance, IT, EDI, Merchandise Planning, and Allocation teams.

WHAT YOU BRING TO THE TABLE:

• A commercial or business background with experience in a similar role is preferred.
• Customer-focused and solution-oriented mindset.
• Strong interpersonal skills and enjoyment in working with people.
• Polite, tactful, and professional communication style.
• Analytical skills and comfort working with data and numbers.
• Ability to plan, prioritize, and perform under pressure.
• Proficiency in Excel, Outlook, Salesforce, and SAP.
• Strong organizational, administrative, and communication skills.
• Fluent in German and English (spoken and written); additional languages are a plus.

WHAT WE BRING TO THE TABLE:
We recently moved into our state-of-the-art office in the vibrant city of
Valencia
. This could be your chance to play a pivotal role in shaping the future development of G-STAR in Spain

Beyond a competitive salary, working at G-STAR brings many other perks and exciting opportunities:

• A clothing budget to showcase your personal style while representing G-STAR,
• A fully paid private medical insurance,
• A monthly additional allowance to spend in food, public transport or childcare,
• Flexibility to work from home up to 2 days per week, promoting a healthy work-life balance,
• Free access to leading learning and development platforms like Udemy and Goodhabitz.

WHAT WILL HAPPEN NEXT:

• We will thoroughly review your CV – we have a large expat community at G-STAR, so please apply in English (CVs in Spanish won't be considered).
• When we hopefully find what we are looking for, we will call you for a chat and if it's a good fit, we'll plan our first interview.
• We might also ask you to prepare a business case before a follow-up interview.
• When we're ready to commit to each other, we'll finalize the terms we've discussed and we'll explain to you how to order your first pair of jeans from the G-STAR employee store. Good luck

Apply now

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