Customer Success Specialist
hace 2 días
¿Te apasiona ayudar a clientes y trabajar con un producto SaaS que está transformando la industria?
En
Mairu
estamos buscando a una persona para el rol de
Customer Success Specialist
Si te gusta combinar la parte técnica con el trato cercano, resolver retos reales y ser parte de un equipo dinámico, sigue leyendo.
¿Qué harás?
- Acompañarás a clientes que ya usan Mairu para que saquen todo su potencial.
- Darás soporte y asesoramiento con autonomía, pero siempre con apoyo del equipo.
- Propondrás mejoras y funcionalidades nuevas a producto, basándote en feedback real.
- Crearás herramientas que nos ayuden a escalar el impacto.
Lo que te encantará de este puesto:
Autonomía total para organizar tu día
Cero rutina: siempre hay algo nuevo que aprender o mejorar
Un equipo cercano, horizontal y dispuesto a ayudarte
Flexibilidad horaria y teletrabajo
Contrato indefinido desde el primer día
Aprendizaje constante y crecimiento profesional real
¿Qué te hará brillar?
Actitud proactiva y responsable
Capacidad para organizarte y priorizar
Ganas de aprender tanto del producto como del sector
Adaptabilidad y buena gestión en momentos de presión
Mentalidad lógica y orientada a soluciones
Conocimientos técnicos que suman
Estudios en ingeniería
Experiencia en planta o en entornos industriales
Conocimientos en PowerBI, lenguajes de programación o bases de datos
En Mairu valoramos más tu actitud, tu lógica y tus ganas de aprender que cualquier título o herramienta concreta.
Si te da respeto no conocer el sector...
Tranquilx. Nadie entra sabiendo todo. Tendrás un periodo de adaptación real, sin prisas y acompañadx. Podrás explorar el producto, probar, preguntar y aprender a tu ritmo.
¿Te imaginas trabajando en un sitio así? Escríbenos o comparte tu perfil. Queremos conocerte
CustomerSuccess #SaaS #startup #empleo #teletrabajo #Bilbao #atencioncliente #insutria #tecnologia #Mairu-
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