Customer Success Specialist

hace 2 días


Bilbao, Vizcaya, España Mairu A tiempo completo

¿Te apasiona ayudar a clientes y trabajar con un producto SaaS que está transformando la industria?

En
Mairu
estamos buscando a una persona para el rol de
Customer Success Specialist

Si te gusta combinar la parte técnica con el trato cercano, resolver retos reales y ser parte de un equipo dinámico, sigue leyendo.

¿Qué harás?

  • Acompañarás a clientes que ya usan Mairu para que saquen todo su potencial.
  • Darás soporte y asesoramiento con autonomía, pero siempre con apoyo del equipo.
  • Propondrás mejoras y funcionalidades nuevas a producto, basándote en feedback real.
  • Crearás herramientas que nos ayuden a escalar el impacto.

Lo que te encantará de este puesto:

Autonomía total para organizar tu día

Cero rutina: siempre hay algo nuevo que aprender o mejorar

Un equipo cercano, horizontal y dispuesto a ayudarte

Flexibilidad horaria y teletrabajo

Contrato indefinido desde el primer día

Aprendizaje constante y crecimiento profesional real

¿Qué te hará brillar?

Actitud proactiva y responsable

Capacidad para organizarte y priorizar

Ganas de aprender tanto del producto como del sector

Adaptabilidad y buena gestión en momentos de presión

Mentalidad lógica y orientada a soluciones


Conocimientos técnicos que suman

Estudios en ingeniería

Experiencia en planta o en entornos industriales

Conocimientos en PowerBI, lenguajes de programación o bases de datos

En Mairu valoramos más tu actitud, tu lógica y tus ganas de aprender que cualquier título o herramienta concreta.


Si te da respeto no conocer el sector...

Tranquilx. Nadie entra sabiendo todo. Tendrás un periodo de adaptación real, sin prisas y acompañadx. Podrás explorar el producto, probar, preguntar y aprender a tu ritmo.

¿Te imaginas trabajando en un sitio así? Escríbenos o comparte tu perfil. Queremos conocerte

CustomerSuccess #SaaS #startup #empleo #teletrabajo #Bilbao #atencioncliente #insutria #tecnologia #Mairu

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