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Engagement Manager
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DUTIES AND RESPONSIBILITIES:
- Provide dedicated support to a select group of partners who are developing, publishing, and expanding applications on cloud platforms as part of a strategic success program
- Serve as the primary point of contact, delivering a positive first impression and establishing a foundation for a lasting partner relationship
- Define a clear call purpose and conversation approach, ensuring consistent and repeatable execution
- Focus on specific products and offerings tailored to the target audience
- Implement a structured multi-channel outreach strategy, utilising calls, emails, and social media
- Prioritise customer satisfaction and strive to deliver an exceptional engagement experience for customers and prospects.
- Position competitive solutions and offerings in alignment with customer needs and experiences
- Gather and relay customer feedback, to inform future business decisions
REQUIREMENTS:
- Native/Fluent in German or Dutch, both written and verbal, with strong proficiency in English
- Have 1-2 years of experience in sales, with a proven track record of success and/or experience in account or customer management
- Proficient in using office productivity tools and Customer Relationship Management (CRM) systems
- Experience working with or selling cloud-based solutions or similar technologies
- Hold relevant certifications in cloud platforms or related technologies
BENEFITS:
- Excellent remuneration package based on experience, skills and performance
- Indefinido contract
- Work schedule from Monday to Friday, 9AM-6PM
- A dynamic and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential
- Meal cards
- Performance bonus
