Owner Relations Coordinator

Company Description

Vacation Marbella

is a leading luxury vacation-rental and property-management company on Spain's Costa del Sol. We partner with discerning homeowners and host guests from around the world, combining five-star hospitality with meticulous operations, data-driven revenue management, and a service culture built on trust.

As we grow our luxury villa portfolio, we're hiring a
part-time Owner Relations Coordinator

to be the primary point of contact for our property owners and uphold our brand's high standards.

What you'll do

• Act as the
  main interlocutor for owners

, ensuring communication is fluid, professional, proactive, and on-brand.
- Resolve incidents efficiently

, coordinating swift solutions and clear follow-ups.
- Serve as the
bridge between owners and internal teams

(operations, maintenance, finance, revenue, guest experience) to guarantee seamless service.
- Prepare
periodic owner reports

covering property status, expenses, income, and preventive maintenance plans.
- Manage contracts, invoices, and documentation

for each villa with impeccable attention to detail.
- Anticipate owner needs

, recommending improvements or tailored solutions that protect asset value and enhance ROI.

What you bring

• Strong
  people skills and professional presence

.
- 2+ years' experience

in premium client service, high-end property management, or luxury hospitality.
- University degree

(tourism/hotel management/luxury management preferred).
- English (native or bilingual) and Spanish

fluency;
Swedish

is a plus.
- Excellent
written communication

and spelling; confident with
office and digital tools

(Docs/Sheets/Slides, ticketing/CRM, etc.).
- A
team player

who is also autonomous, resourceful, and solution-oriented.
- Ability to explain
administrative and technical topics

(maintenance, finance) with clarity and tact.
- Discretion

,
detail orientation

, and a strong
service mindset

.
- Based in Marbella

with a
valid driver's licence

.

What we offer

• Part-time employment contract: 20 hours/week.
• Join a
  dynamic, growing team

in a best-in-class luxury portfolio.
- Competitive compensation

aligned with experience and profile.
- A culture that values
ownership, excellence, and continuous improvement

—with real impact on owner satisfaction and brand reputation.