Account Development Manager

hace 4 días

Barcelona, Barcelona, España CloudPay A tiempo completo

About this job opportunity

Our Vision

To be the world's most trusted global payroll partner, simplifying pay for all employees.

Our Mission

Empowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.

Our People

Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.

What makes this role exciting
The role is vital to our future growth and is pivotal in helping us redefine how we grow our customer relationships. It sits within the newly formed Account Development team and will be focused on bringing maximum value to our customers through our full suite of solutions. We are looking for experienced, entrepreneurial individuals who know what it takes to build strong customer relationships and identify new business opportunities.
Main responsibilities
  • Build and execute against a business plan, focused exclusively on new business opportunities with existing customers
  • Build a strong understanding of the shape, size, and dynamics of our customer base in order to determine areas of focus
  • Establish strong, collaborative working relationships with Account Management, Operations, Product and Commercial teams to drive optimal outcomes for our customers and for CloudPay
  • Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services
  • Develop, prepare, and nurture customers for advocacy
  • Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals
  • Advocate customer needs/issues cross-departmentally
Experience needed for this role
  • Solid prior experience in Account Development, sales, or equivalent history of increasing customer adoption of new solutions and share of wallet
  • Experience in the Payroll and/or treasury industry would be ideal
  • Results orientation with track record of delivery
  • Excellent customer interaction skills
  • Ability to effectively manage executives at all levels
  • Familiarity working with enterprise clients
  • Advanced negotiation and conflict resolution skills
  • Excellent communication skills
About you and Our core values
  • Taking ownership, working with integrity and respect
  • Being a team player is key to our culture
  • Solution and customer focused
  • Great initiative with the goal for excellence in achieving results
  • Dedicated to developing and always looking for continuous improvements
  • Be creative, be committed, be engaged and enjoy what you do
Spanish Package and Benefits
  • Competitive Salary
  • Competitive vacation allowance
  • Calm app
  • Private Medical Insurance
  • EAP
  • Intensive Days
  • Employee Referral Program
  • WFH Allowance
  • Life Assurance
  • CloudPay NOW
  • Paid Volunteering days
  • Marriage Leave
  • Study Leave
  • Bereavement Leave
CloudPay is committed to being an equal opportunities employer. #LI-AC1 #LI-HYBRID

The CloudPay culture is built upon on five core values, from which we develop our service, our technology and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.

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