Customer Office Specialist German + Italian

hace 2 semanas


Madrid, Madrid, España CHEP ESPAÑA A tiempo completo 35.000 € - 55.000 € al año

Major/ Key Accountabilities:

· Customer interaction and administrative tasks execution (like masterdata, documentation, manual billing, quality complaints, onboardings, dispute resolution), non-exhaustive list.
· Work closely with Account Managers and customer-facing teams to ensure smooth execution of internal processes.
· Act as a reliable support function to enable commercial teams to focus on customer engagement and growth.

Skills & Knowledge:

· Brings a solution-focused approach and helps foster a collaborative, results-driven team culture
· Ability to communicate clearly and professionally with internal and external stakeholders
· Excellent organisation, time management and prioritization skills
· Attention to detail, high level of accuracy
· Teamwork
· Flexibility
· Clear understanding of the impact of internal tasks to the customer experience and to the business growth
· Good knowledge of MS Office (Excel, Word, PowerPoint)
· Experience working with Salesforce and SAP

Experience : years Customer Service, Supply Chain

Languages: English, German and Italian



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