Coordinator, Customer Office
hace 2 semanas
About the Role:
- Customer interaction and administrative tasks execution (like masterdata, documentation, manual billing, quality complaints, onboardings, dispute resolution), non-exhaustive list.
- Work closely with Account Managers and customer-facing teams to ensure smooth execution of internal processes.
- Act as a reliable support function to enable commercial teams to focus on customer engagement and growth.
Experience:
- 3-5 years Customer Service, Supply Chain
Skills & Knowledge:
- Brings a solution-focused approach and helps foster a collaborative, results-driven team culture.
- Ability to communicate clearly and professionally with internal and external stakeholders.
- Excellent organisation, time management and prioritization skills.
- Attention to detail, high level of accuracy.
- Teamwork Flexibility.
- Clear understanding of the impact of internal tasks to the customer experience and to the business growth.
- Good knowledge of MS Office (Excel, Word, PowerPoint).
- Experience working with Salesforce and SAP.
Languages: German, Italian and English.
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