Coordinator, Customer Office

hace 2 semanas


Madrid, Madrid, España CHEP A tiempo completo

About the Role:

  • Customer interaction and administrative tasks execution (like masterdata, documentation, manual billing, quality complaints, onboardings, dispute resolution), non-exhaustive list.
  • Work closely with Account Managers and customer-facing teams to ensure smooth execution of internal processes.
  • Act as a reliable support function to enable commercial teams to focus on customer engagement and growth.

Experience:

  • 3-5 years Customer Service, Supply Chain

Skills & Knowledge:

  • Brings a solution-focused approach and helps foster a collaborative, results-driven team culture.
  • Ability to communicate clearly and professionally with internal and external stakeholders.
  • Excellent organisation, time management and prioritization skills.
  • Attention to detail, high level of accuracy.
  • Teamwork Flexibility.
  • Clear understanding of the impact of internal tasks to the customer experience and to the business growth.
  • Good knowledge of MS Office (Excel, Word, PowerPoint).
  • Experience working with Salesforce and SAP.

Languages: German, Italian and English.



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