International Digital Commerce Group-Fulfillment 3PL Operations Specialist-Madrid

hace 21 horas

Madrid, Madrid, España Alibaba A tiempo completo

Basic Infomation

Department:

Alibaba Group

Degree:

Bachelor

Work Experience:

2 year

Job Description


• Build 3PL relationship for long term partnership to support business needs i.e service level improvement, cost optimization, customer experience, etc.

• Attend recurrent business review meetings with fulfillment 3PLs to continuously make improvement in operational setup & support the long-term logistics strategy.

• Lead continues improvement initiatives together 3PL to improve operations efficiency.

• SOPs creation & optimization for operational processes improvement & standardization.

• Monitor and manage the performance of main operational KPIs of logistics partners through dashboards and reports, and propose improvement ideas based on data analysis.

• Support with system integration and onboarding of new fulfillment tools & features in the platform from an operational point of view.

• Represent the marketplace culture within the warehouse, focusing to bring a customer centric culture in 3PL operations management.

• Link position between warehouse 3PL & platform sellers (stock owners) for improvement initiatives & incident management.

• Ensure best in class quality processes in the 3PL warehouse using a continues improvement approach. From inbound to outbound passing through inventory accuracy, storage, etc

• In charge of auditing 3PL operational processes and ensure these ones are aligned with company standards & values.

• Management of consumable replenishment in order to avoid stock rupture of packaging material.

Position Requirement


• More than 2 years of work experience in logistics industry, experience of logistics for E-commerce platform will be a plus.

• Good relationship with logistics partners, especially in fulfillment & warehousing.

• Used to work with data; analytics mindset.

• Knowledge on continuous improvement & lean methodologies will be a plus.

• Attention to detail and good communication skills.

• Being able to work in an autonomous way with limited level of guidance.

• Knowledge on technical part of 3PL system integration: WMS, OMS & TMS will be a plus.

• Thrive in fast-pace environment, energetic and adaptive to change.

• Fluent in Spanish and English languages.

• Willing to travel (locally) part/full time to the warehouse workplace (Madrid region).

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