Technical Integration Analyst

About WebBeds
Launched in 2013, WebBeds is a global marketplace for the travel trade, providing powerful distribution solutions that make selling and buying travel products easier. It sources accommodation and destination services from travel suppliers, aggregates and merchandises that content in the WebBeds platform, then distributes it to its global network of travel trade buyers, who sell to the travelling public.

Hotels and other suppliers - global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more - can sell their products to a global network of online and offline travel buyers through robust solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue.

Travel buyers - online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC's, group providers, airlines and more - can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of WebBeds trade only booking sites.

WebBeds operates globally through four geographic regions – Europe, Asia Pacific, MEA (Middle East and Africa) and Americas - with over 1,900 travel professionals working in 120 cities across 50 countries worldwide.

Find out more about the WebBeds business at

WebBeds is a travel brand of the Web Travel Group (ASX: WEB).

In This Role You Will
We are seeking an experienced and talented Hotel-Chain Integration Analyst. In this role, you will own and drive the technical integration discussions with a multitude of Partners from a high-level concept design to operational delivery and beyond. You will work closely with our Contracting organization. A passion for travel and technology expertise, combined with strong communication and business insight, are critical to your success.

Key Responsibilities

• Support our global partners.
• Engage in pre-sales activity with the sales team and propose solutions to meet partner requirements.
• Conduct workshops & presentations for the technical team partners on WebBeds' API solutions, along with practical advice on their usage.
• Analyze and troubleshoot highly complex technical integration problems and propose effective solutions.
• Identify best practices and actively share these insights with affiliate partners and the Global Connectivity Team.
• Collaborate with the Level 1/2 support team with complex issues that require direct contact with top partners.
• Communicate complex technical details to technical and non-technical customers.
• Perform Quality Assurance tests on API/websites prior to implementation.

The skills we would love to see in your suitcase

• 3 years + in a similar capacity within the travel industry or relevant skillset experience to carry out the above criteria.
• Ability to deliver high quality and workable solutions for technical issues.
• Ability to creatively solve challenging business/technology problems.
• Ability to handle multiple tasks and projects simultaneously, prioritize workload effectively, and thrive in a dynamic and complex environment.
• Familiarity with web-based and mobile based product development and understanding of typical technology architecture for high-volume web sites.
• Strong verbal and non-verbal communication skills and the ability to tailor your message to your audience.
• Good coding skills in at least one server-side programming language and SQL / non-sql databases.
• Experience in Restful API principles.
• Experience in e-commerce and/or travel industry a plus.
• Knowledge in systems design is a plus.
• Pre-sales experience, working with sales and business partners a plus.

Why choose us as your next destination?
We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.

Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.

• International highly skilled group of experts from all around the globe
• Dynamic environment with the chance to grow, influence & impact change
• Disruptive, fast-growing market leader within travel & endless possibilities
• Culture built on collaboration empowerment and innovation

Find out more about the WebBeds business at -