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Key Responsibilities
Key Responsibilities
As an IT & Information Security (IS) Specialist managing critical infrastructure in a scale-up, you will play a pivotal role in ensuring the resilience, security, and performance of our digital and operational systems.
IT Operations & MSP Management
- Work closely with managed service provider, ensuring tickets, issues, and projects are progressed effectively
- Serve as the escalation point for complex or recurring IT issues
- Maintain oversight of service performance, contracts, and SLAs, ensuring value for money
- Maintain asset register, recommend and manage procurement, and establish replacement schedules
User Support, Onboarding & Access
- IT onboarding for new joiners, including access approvals, equipment coordination, and system readiness
- Act as secondary support for helpdesk queries where escalation or business context is required
- Ensure a smooth, consistent IT experience for users
- Ensure employees are enrolled into the Usecure security awareness training platform
Sites, Growth & Integrations
- Coordinate IT setup for new sites, including network installations and local readiness
- Support new entity integrations by working with local users, identifying data for migration, and overseeing IT onboarding
- Act as the local IT contact for Spanish-speaking users, including occasional on-site visits
Microsoft 365 & Core Systems
- Approve licence purchases and access requests
- Support integrations between Microsoft 365 and key business systems (HRIS, ERP and third-party tools)
- Lead Microsoft 365 tenant consolidation during entity integrations, working with internal stakeholders and external partners
Cyber Security, Risk & Compliance
- Maintain and evolve information security policies
- Maintain the cyber risk register and follow up on actions
- Track and improve security posture against recognised benchmarks (e.g. CIS Microsoft 365 Foundations)
- Lead third-party cybersecurity assessments and maintain records for reporting
- Act as point of contact for cyber insurance, including renewals and incident notifications
Your talent and knowledge
- Technically savvy, with a strong understanding of both IT operations, information security principles, and business systems.
- Fluent in Spanish and English.
- Familiar with Service Level Management (SLAM), contract evaluation, and reporting.
- Knowledge of cybersecurity frameworks and regulatory requirements is a plus.
- Experience with ERP, HRIS, Power BI is a plus
- Highly organised and structured, with strong planning skills.
- Comfortable working independently and collaboratively with operational teams.
- Open-minded, flexible, and willing to take on tasks outside the IT domain.
About us
We're an end-to-end biomethane producer
At CycleØ together with our subsidiaries FNX and Biogasclean, we reduce greenhouse gas emissions by deploying proven, cost-effective, and immediate solutions to replace fossil fuels.
We are uniquely positioned to develop, build, own and operate biomethane plants using our own funding and proprietary technology.
The biomethane is injected into the grid or compressed (or liquified) for transportation, providing a 'drop-in' replacement for fossil gas, contributing to the energy transition and the circular economy.
Learn more about us at our website