Team Lead Regional CRM Manager

hace 1 semana

Valencia, Valencia, España MVProtalent A tiempo completo

Our client is a leading digital services provider in the iGaming industry. Their CRM team plays a critical role in driving player retention, engagement, and long-term success across multiple brands and markets. As they expand, they are seeking an experienced and motivated Team Lead Regional CRM Manager to drive customer engagement and retention strategies across multiple regions.

The ideal candidate is based, or committed to move to Valencia, Spain, after 2-3 months from the starting date
(Relocation package on offer including flight and 2 weeks of accommodation).

Responsibilities:

  • Lead and manage the regional CRM team, providing guidance, coaching, and performance management.
  • Develop and execute comprehensive CRM strategies tailored to regional audiences to maximize engagement and retention.
  • Oversee segmentation, targeting, and personalization efforts across email, push notifications, in-app messaging, and other CRM channels.
  • Collaborate closely with cross-functional teams (Marketing, Sales, Product, Analytics) to align CRM initiatives with business objectives.
  • Analyze campaign performance data and customer insights to continuously optimize CRM programs and recommend improvements.
  • Manage CRM technology platforms and work with IT/vendors to ensure smooth system operations and data integrity.
  • Stay updated with CRM best practices, tools, and trends within the media industry and recommend innovative solutions.
  • Prepare and present regular reports on CRM KPIs, customer behavior, and campaign outcomes to senior leadership.
  • Ensure compliance with data protection regulations (GDPR, CCPA, etc.) in all CRM activities.

Requirements:

  • Minimum 5 years of experience in CRM management (media, digital marketing) and ideally at least 2 of them in iGaming
  • Proven experience leading and developing high-performing teams.
  • Strong knowledge of CRM platforms (e.g., Salesforce Marketing Cloud, HubSpot, Braze, etc.) and data analytics tools.
  • Deep understanding of customer segmentation, lifecycle marketing, and personalization techniques.
  • Excellent analytical skills with the ability to interpret data and translate insights into action.
  • Strong communication and interpersonal skills to effectively collaborate with regional and global stakeholders.

  • Team Lead CRM Managers

    hace 3 días

    Valencia, Valencia, España Triskel Consulting A tiempo completo

    Our client is a leading digital services provider in the iGaming industry. Their CRM team plays a critical role in driving player retention, engagement, and long-term success across multiple brands and markets. As they expand, they are seeking an experienced and motivated Team Lead Regional CRM Manager to drive customer engagement and retention strategies...

  • CRM Project Manager

    hace 5 días

    Valencia, Valencia, España Triskel Consulting A tiempo completo

    Our client is a digital services provider operating within the iGaming field. As part of their growth and expansion they are now seeking to recruit CRM Project Managers to join their rapidly growing team in Valencia.We are seeking a highly organized and proactive CRM Project Manager. This role supports a Senior CRM Project Manager and plays a key part in...

  • CRM Project Manager

    hace 5 días

    Valencia, Valencia, España Medier A tiempo completo

    Medier isn't just a marketing agency—we're creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don't just deliver campaigns—we deliver results.Our...

  • Regional Marketing Manager

    hace 3 días

    Valencia, Valencia, España Genea Biomedx A tiempo completo

    Position SummaryWe are seeking an experienced and highly motivatedRegional Marketing Managerto lead and execute marketing initiatives for our full product portfolio across the region. This role is responsible for developing targeted marketing campaigns, driving digital marketing activities, and managing regional trade shows, workshops, and scientific...

  • Crypto CRM Manager

    hace 1 semana

    Valencia, Valencia, España Medier A tiempo completo

    Medier isn't just a marketing agency—we're creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don't just deliver campaigns—we deliver results.Our...

  • CRM Operations Manager

    hace 1 semana

    Valencia, Valencia, España Triskel Consulting A tiempo completo

    Our client is a digital services provider operating within the iGaming field. We are looking for a sharp, tech-savvy CRM Operations Manager who thrives at the intersection of data, automation, and customer experience. If you love the idea of running high-impact campaigns, diving into platforms, and optimizing every step of the customer journey, this is your...

  • CRM Operations Manager

    hace 1 semana

    Valencia, Valencia, España Medier A tiempo completo

    Medier isn't just a marketing agency—we're creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don't just deliver campaigns—we deliver results.Our...

  • Supply Chain Team Lead

    hace 1 semana

    Valencia, Valencia, España Cosun Beet Company A tiempo completo

    Job DescriptionDuynie is sourcing for a Supply Chain Team Lead for our Valencia location. In this role, you will lead a team of two Supply Chain Planners and a Supply Chain Administrator, while also actively contributing to day‑to‑day operational tasks yourself. This is a hands‑on position rather than a purely managerial role in which you will combine...

  • Supply Chain Team Lead

    hace 1 semana

    Valencia, Valencia, España Cosun A tiempo completo 2.800 € - 3.400 €

    Job Description Duynie is sourcing for a Supply Chain Team Lead for our Valencia location. In this role, you will lead a team of two Supply Chain Planners and a Supply Chain Administrator, while also actively contributing to day‑to‑day operational tasks yourself. This is a hands‑on position rather than a purely managerial role in which you will combine...

  • Regional Key Account Manager – Gran Consumo Alimentación

    hace 5 días

    Valencia, Valencia, España LHH A tiempo completo

    Desde LHH Recruitment Solutions, buscamos un/aRegional Key Account Managerpara una multinacional líder del sectorgran consumo alimentario.La persona seleccionada será responsable de la gestión de cuentas clave en la zona deValencia, Alicante y parte de Baleares,liderando un equipo de Gestores/as de Punto de Venta (GPVs). Con un rol estratégico,...