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Digital Commerce
hace 12 minutos
HAYS Technology is collaborating with the leading company in the pharmaceutical sector,
TOP 10 pharma with more than 146 affiliates around the world
and 47 employees, of which 1,600 are located in Spain.
They create innovative medicines for people and animals, adding value through innovation for all three business areas: human pharmaceuticals, animal health, and contract manufacturing of biopharmaceuticals.
We are looking for a
Digital Commerce & Loyalty Consultant.
The Digital Commerce & Loyalty Consultant will work to support the growth of Digital Commerce and lead the development and rollout of new loyalty portals.
What would your duties be?
Product Ownership & Strategy
- Define and own the product vision, roadmap, and success metrics for the loyalty portals
- Translate business goals into product features and enhancements that will drive customer retention and satisfaction
- Refine local requests together with the technical team and set priorities
- Train and support local users
- Communicate on platform benefits and enhancements with global community
Project Management
- Lead the end-to-end build and launch of new loyalty portals
- Coordinate timelines, resources, and deliverables to ensure on-time and on-budget execution
- Manage external vendors and internal stakeholders to align on project goals and milestones
Cross-functional Collaboration
- Work closely with technical teams and digital commerce product owner to prioritize development tasks, clarify requirements, and resolve blockers
- Partner with product owners, UX/UI designers, marketing, and analytics teams to ensure the portal meets user needs, commercial excellence and brand standards
Performance Monitoring & Optimization
- Analyze portal performance and user behavior to identify opportunities for improvement
- Implement feedback loops and continuous enhancements based on data and user insights
Which are the requirements for this position?
- 4+ years of experience in product ownership or digital product management, ideally in loyalty, CRM, or e-commerce
- Proven track record of launching customer-facing digital products across multiple markets
- Strong project management skills with experience in Agile/Scrum methodologies
- Excellent communication and stakeholder management abilities
- Familiarity with technical concepts and ability to translate business needs into technical requirements
- Experience working in international environments
- Experience with product management tools (e.g., Jira, Confluence, Trello)
- Experience with CMS platforms
- Understanding of APIs and integration workflows is a plus
- Fluency in oral and written English; further language skills would be an asset
- Ability to work independently
- Passion for customer loyalty, personalization, and digital innovation
- Confident working across a broad spectrum of stakeholders, managing differing priorities, workflows, and viewpoints with diplomacy and agility
What we offer?
- Permanent contract with Hays to provide services to the client.
- Flexible working hours.
- Hybrid work model with on‑site attendance once per month — Location: Sant Cugat. Canteen service included.
We're looking for profiles like yours—people who are passionate about technology and excited by new challenges If you're considering a change, apply to the role so we can share more details with you
