Client Service Professional – Precious Metals Sales/Purchase

hace 2 semanas

Madrid, Madrid, España Degussa SonneMond Goldhandel GmbH A tiempo completo
Your tasks

Degussa is the leading supplier of physical gold and other precious metals in Europe. For generations, our name has stood for quality, security, and trust. We offer our customers a comprehensive range of services related to the purchase, storage, and sale of precious metals.

To strengthen our team in Madrid, we are looking for a committed Client Service Professional with strong administrative skills who is passionate about client engagement both at the point of sale and online. 

  • Cross-check and match online orders with corresponding bank transfers
  • Provide in-store customer service, handling sales and purchase transactions of investment gold and pre-owned gold, ensuring accurate registration in the official police log
  • Release purchased gold and silver from the police register and list items for sale in our online shop
  • Maintain and update our online shop to ensure accurate product information and availability
  • Complete daily closing procedures, including cash register, inventory control and reconciliation of sales and purchase transactions
Your profile
  • Successfully completed degree or training in economics, finance, or a related field
  • Experience in sales, finance or client service, ideally in the financial, commercial, or luxury goods sector
  • Enthusiasm for precious metals and investments
  • Friendly, confident, and service-oriented personality with a genuine passion for direct customer engagement
  • Team-oriented, eager to learn, and flexible regarding working hours, which may occasionally extend into the early evening
  • Strong administrative skills with a high level of accuracy and attention to detail
  • Strong proficiency in Microsoft Office, particularly Excel
  • Impeccable background and credit record
  • Excellent command of English; fluency in Spanish is an advantage
  • Career changers welcome – we are open to both experienced professionals from the financial sector seeking a new challenge or motivated early-career candidates who are eager to learn
What we offer
  • Attractive compensation and employee benefits
  • 25 days of annual leave, based on a 5-day work week (weekends off)
  • A motivated and professional team with strong team spirit
  • Employee discounts on our products
  • A modern workplace in a central location in Madrid
Disclaimer: Degussa is an equal opportunity employer. We welcome applications from all qualified individuals, regardless of gender, age, disability, sexual orientation, or background.

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