Customer Experience Specialist

hace 5 días

Valencia, Valencia, España Helloprint A tiempo completo
Job description

Your Adventure Starts Here
Ready for a once-in-a-lifetime opportunity in vibrant Valencia? Do you want to work in the sun, grow in a high-performance team, and become part of one of Europe's most ambitious scale-ups? Then HelloPrint is your place to be.

From our office in Valencia, we make sure our customers love us—by delivering a 9+ WOW experience. As we continue to grow, we're looking for a new English-speaking superstar to join our team. Someone who's passionate about people, excited about delivering amazing service, and eager to learn in a fast-paced, international environment.

Meet the Team
You'll join our diverse and driven Customer Experience team—full of international colleagues who are all working toward one goal: happy customers. We support each other, challenge each other, and have fun along the way.

What You'll Do

  • Be the first point of contact for our American customers via phone, email, and chat.

  • Guide customers to the right product or service by proactively offering advice and solutions.

  • Deliver service with a smile and live our core value: Think Like a Customer.

  • Collaborate with design, production, and logistics teams to ensure a flawless customer experience.

Do you think you are the missing piece of the puzzle? Keep reading

Job requirements

What We're Looking For

  • Fluent English speaker (native or near-native)

  • Experience in Customer Service or a people-facing role is a big plus.

  • Passionate about problem-solving, communication, and customer happiness.

  • You enjoy structure but thrive in a dynamic, ever-changing environment.

  • A great team player who's always ready to support others.

  • You are looking for a position that is full-time and later hours (from 3pm to 11:30pm or from 6:30 pm to 02:00 am)

  • Already in Valencia or willing to relocate soon.


Start your new career abroad today Read more about Customer Experience at Helloprint in sunny Valencia.

Perks & Benefits

  • Work on-site in sunny Valencia, hybrid or remotely

  • Join 100+ international colleagues from 30+ nationalities

  • Free breakfast, lunch, and healthy snacks — all on us

  • Weekly Spanish classes to help you settle in

  • A free bi-weekly Bueno Bootcamp

  • Attractive discounts on Urban Sports Club for a wide range of sports

  • Support with Spanish relocation & administration

  • A dynamic, entrepreneurial, and international environment

  • A community of like-minded young professionals in Valencia

  • Opportunities to Design Yourself and grow fast in your role

  • Friday drinks, seasonal events & the best HelloPrint parties

  • A unique company culture — HelloPrint is Great Place To Work-Certified

  • Real challenges in a fast-growing e-commerce company

Start Your HelloPrint Adventure
Take the leap and start your international career in Valencia. Grow your skills, meet incredible people, and make a real impact. Sound like you? We'd love to meet you.

Apply now and let's make WOW happen.

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