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Digital Workplace Global Manager

hace 2 semanas


Madrid, Madrid, España Pluxee A tiempo completo

Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.

Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants

.

Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the plane

***t.

Your next challe***

**nge

Responsibilit**

ies:The WorkplaceGlobal Manager will have the responsibility

  • to:Ensure the deployment, configuration, and maintenance of Productivity tools (Microsoft Based) included on the Office 365 corporate servi
  • ces.Operate the end user services and assets in the highest level of operational efficiency and automation to ensure control, security, and audit
  • ing.Provide the Technical support for Microsoft workplace applications addressing issues on a prompt and efficient
  • way.Generate the feedback to other members of the Platforms and Foundations and in specific to the workload manager to plan, execute, and Monitor End User delivery and operations use of provided resour
  • ces.Guarantee Security Over the Resources including the control and follow-up of the Patching, Upgrades, systema enhancements over Microsoft Platforms and Pluxee implemented hardware on their regi
  • ons.Ensure the Deliverance and implementation of the Policies and Procedures for Microsoft Workplace technologies to ensure compliance with industry standards and data protection regulati
  • ons,Keep a close Monitoring over the performance (end User) analyse the Performance using data, generate reports and identify opportunities of Optimization and Process improvem
  • ent.Execute the training and awareness programs to educate employees on effective utilization or Microsoft workplace workplace tools and Promote Best practices ate regional le
  • vel.Stay Updated with emerging technologies and trends, evaluating their potential for improving organizational productivity and recommending their adopt
  • ion.Administer Vendor relationships, including contract negotiation and vendor performance evaluations, ensuring the delivery of high-quality services and solutions ate regional le
  • vel.Collaborate with cross functional teams and stakeholders to understand business requirements and align Microsoft Workplace solutions, accordingly, inform workplace management about the actions to be ta
  • ken.Develop and maintain Documentation related to Workplace process at regional level and enhance global documentat
  • ion.Work closely with the countries to provide support and verify the guidelines implementation, co-defining local project specific solution based on standards when nee
  • ded.Support transformation program including adoption of ITIL Processes in service management / service delivery activit
  • ies.Monitor and manage all KPI based performance, spotting trends and ensuring the highest level of quality of service at regional le

vel.

Additionally, Workplace manager

  • MustBe the main point of contact on global for functional discussions, technical discussions, and risk assessment over Workplace processes at regional l
  • evel.Supporting the countries within his/her region on the Implementation and operations of the Wokplace strategies at regional
  • levelDrive the evolution of the Enterprise agility Program with focus on the workplace and End-user efficiency at regional l
  • evel.Support any M&A Process in the scope of Workplace activ
  • itiesAudit and control the use of the Workplace capabilities with a Efficiency and compliance point of
  • view.Ensure the transition and projects follow the ITSM govern
  • ance.Actionate as 3 rd level support in incidents and prob

**lems.

Required Skills & Exper**

  • ience:+5 years' of proven experience managing Microsoft Productivity tools and technologies, Including Office 365 and Power
  • Tools.Strong Knowledge of Microsoft and Linux Based Operating systems and Hardware Infrastr
  • uctureProficiency in troubleshooting Microsoft workplace applications and developing plans for end user deployments and technical support pr
  • ocess.Strong leadership and influencing skills with a proactive identification of bootlenecks and key success factors. Ability to manage teams rem
  • otely.Ability to prioritize tasks in a fast-paced enviro
  • nment.Strong communication and Interpersonal skills, with the ability to effectively collaborate with individuals at all levels of the organization from diverse multicultural environ
  • ments.Proactive, self-motivated, with a passion for continuous learning and staying updated of the latest Microsoft technol
  • ogies.Able to challenge the status quo and to work in a changing enviro
  • nment.3rd Party Supplier Mana
  • gementSLAs, KPIs, and Operations Delivery co
  • ntrol.Language Skills: English is a must. French will be a

**plus.

Happy**

at work1) A meaningful job: Be the change Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and eco

nomies.2) A great culture: People matter – a lot Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot

of fun3) An empowering environment: Be yourself At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive work place where all abilities are celebrated, and equal learning and growing opportunities are a

given.