Payroll Consultant DACH Market

hace 3 días

Madrid, Madrid, España Factorial A tiempo completo

Hello
At Factorial we're looking for a
Payroll Consultant for the German Market
(HQs in Barcelona but working from Madrid is also possible) to make sure our clients have the best onboarding experience.

Ready to be part of the challenge?
You will be responsible for
onboarding new clients
to our HR software, gathering their feedback ensuring that they use the platform to its fullest. One of your greatest challenges will be to make sure our product can be
fully adapted to the client's needs
. This requires you to perfectly understand their processes and problems and detect possible improvements and opportunities in the product.

What will you be doing?

  • Onboard clients to our payroll product by assisting them via video calls and email until Factorial is fully implemented in their organisation.
  • Take a consultative approach to offer clients a customised experience in setting up their accounts.
  • Understand our clients' needs and challenges and gather their feedback.
  • Collaborate with the product team to enhance our payroll product - you'll have a direct impact on the solutions we create
  • Share insights for improvement to help us shape the best client journey.

Your Profile

  • Knowledge of German payroll is essential.
  • Experience with DATEV (or other german payroll softwares) is a big plus
  • Language skills: Native-level German speaker and fluent in English (both written and spoken).
  • Proactivity: You will need to find effective ways to ensure accounts are fully activated, providing clients with a seamless implementation experience.
  • Fast Learner: You can quickly become an expert on the software and easily stay up to date on product improvements.
  • Problem-solving mindset: You're able to propose alternative solutions and workarounds for unexpected client requests.
  • Analytical skills: While onboarding clients, you'll need to understand the specifics of the market and translate this knowledge into actionable insights for our Product team.
  • Experience: Previous experience as an Onboarding Specialist, Implementation Owner, or Client Success Specialist is a plus.

Structured Career Paths & Salary from to OTE.
Perks of being part of our team

  • High growth, multicultural and friendly environment
  • Save expenses with Cobee and get your salary in advance with Payflow
  • Healthy life with Gympass and Alan as private health insurance
  • Language classes with Yolk Academy
  • Syra discounts, Nora & Apeteat lunch
  • Flexible schedules , pet Friendly and no dress code

About Us
At Factorial, we're building the leading business management software for companies of all sizes.
Our platform centralizes key workflows across HR, finance, and operations, freeing teams from manual processes so they can focus on what really matters: leading, growing, and taking care of their people.

With over 1,200 employees across 7 markets, we serve 700,000+ users and are one of Europe's fastest-growing SaaS companies, backed by top-tier investors and proudly headquartered in Barcelona.

We believe in bold goals, radical ownership, and inclusive collaboration. If you're excited to shape the future of business management technology, we'd love to meet you.

Our Values

  • We own it: We take responsibility for every project. We make decisions, not excuses.
  • We learn and teach: We're dedicated to learning something new every day and, above all, share it.
  • We partner: Every decision is a team decision. We trust each other.
  • We grow fast: We act fast. We think that the worst mistake is not learning from them.

Wanna learn more about us? Check our website

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