Fleet Account Management Specialist II
hace 5 días
The EMEA mobility business has built a Fleet Account Management team with the main goal of helping Fleets grow and boost their earnings on the platform. We are looking for a self-motivated, autonomous, and well-organized Fleet Account Management Specialist II to join the team to support Operations with a focus on growth and expansions in the operated markets.
What You Will Do
Maintain frequent communication via different channels with the assigned Accounts (Taxi Fleets), prepare comprehensive data analysis using available tools, and offer personalized recommendations, aiming for business optimization and Taxi Fleets' growth
Solve Taxi Partner requests and escalations in a timely manner and follow up on recommendations being implemented
Support in creating processes in order to optimize the acquisition and engagement of our partners.
Expand our taxi partner relationships in your area and acquire new cooperation partners
Taxi Fleet acquisition to improve our supply in defined/strategic cities
Maintain subject matter expertise in assigned areas - Fleet Management & Support by sharing learnings and insights and offering recommendations
Collaborate with different teams and key stakeholders in Uber (Local Operations, Business Development, Legal, Policy, Customer Support etc)
Conduct market visits (when it's needed) for new expansions to acquire supply, establish taxi partnerships and ensure successful launches
Basic Qualifications
English language - Fluent; Local language [Spain] - Fluent
Previous experience in Spain's Small Cities Team at Uber is required
Previous experience in sales, B2B or key account management (ideally, it would be a requirement) or customer-facing role experience (support)
Strong communication skills with an ability to adapt the approach for internal versus external stakeholders
Operational excellence: able to work efficiently and prioritize without losing the importance of tasks
Solid analytical skills and attention to detail
Excellent interpersonal skills and ability to establish trust with internal/external stakeholders (Taxi Partners, Ops and CommOps)
Collaborative mindset
Be organized, determined, and possess a critical thinking ability
Nivel de antigüedad
Sin experiencia
Tipo de empleo
Jornada completa
Función laboral
Gestión y Manufactura
Sectores
Plataformas de comercio en internet
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