IS Consumer Experience Capabilities Lead

hace 7 días

Madrid, Madrid, España ABB A tiempo completo

En ABB, ayudamos a las industrias a ser más eficientes y limpias. Aquí, el progreso es una expectativa - para usted, su equipo y el mundo. Como líder del mercado mundial, le daremos lo que necesita para lograrlo. No siempre será fácil, crecer requiere agallas. Pero en ABB, nunca correrás solo. Run what runs the world.

Este Puesto Reporta a
IS Manager

Your Role And Responsibilities
This role is responsible for shaping and driving the strategic direction of the CX employee experience across onboarding, engagement and team development. Design and execute internal communication strategies, cultural transformation initiatives, and learning & development programs that foster alignment with business goals and enhance team cohesion.

The work model for the role is

This role is contributing to Core IS in a global role. Main stakeholders are Consumer Experience (CX) team members, CX leadership team, IS Communications.

Key Responsibilities Include

  • Employee Experience: Lead the development and implementation of employee experience strategies that support organizational culture, engagement, and performance.
  • Program Leadership: Oversee onboarding, engagement, and team development programs, ensuring consistency, scalability, and impact.
  • Training & Development Support: Coordinate and communicate learning programs and opportunities. Facilitate specific internally designed trainings.
  • Internal Communications: Manage and evolve communication frameworks and communities to promote transparency, clarity of strategy, and employee connection.
  • Culture & Change Management: Champion cultural transformation efforts, embedding values and behaviors that support a high-performing, inclusive environment.
  • Data-Driven Insights: Analyze people metrics and employee engagement data to identify trends, measure impact, and inform continuous improvement.
  • Team Enablement: Lead planning and execution of team events and development activities that strengthen collaboration and morale (like Team Townhalls and other Team online events).

You will join a dynamic, creative, high performing team, where you will be able to thrive.

Qualifications For The Role

  • Good organizational and project management abilities
  • Proficiency in using communication tools and platforms (e.g., intranet, newsletter tools, video creation software, etc).
  • Ability to work collaboratively and build relationships at all levels of the organization, including leadership
  • Strong written and verbal communication skills
  • Organization capability development – OCDV
  • Organizational change management – CIPM
  • Employee Experience – EEXP
  • User Experience design – HCEV
  • Content design and authoring – INCA
  • Content publishing – ICPM
  • Organisational facilitation – OFCL
  • Learning delivery ETDL
  • Fluent in English (speaking and writing)

Valoramos a las personas de diferentes orígenes. ¿Podría ser ésta su historia? Presente su candidatura hoy mismo o visite para saber más sobre nosotros y conocer el impacto de nuestras soluciones en todo el mundo.

  • rrp consumer care associate

    hace 7 días

    Madrid, Madrid, España JTI A tiempo completo

    At JTI we celebrate differences, and everyone truly belongs.46,000 people from all over the worldare continuously building their unique success story with us.83% of employees feel happyworking at JTI.To make a difference with us, all you need to do is bring yourhuman best.What will your story be? Apply nowLearn more RRP CONSUMER CARE ASSOCIATEAre you...

  • rrp consumer care associate

    hace 7 días

    Madrid, Madrid, España JT International S.A. A tiempo completo

    At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.To make a difference with us, all you need to do is bring your human best.What will your story be? Apply now  Learn more: RRP CONSUMER CARE ASSOCIATEAre...

  • Festival & Consumer Specialist

    hace 1 semana

    Madrid, Madrid, España Red Bull A tiempo completo

    Company Description The Festival & Consumer Specialist is a national role that focuses on the development, implementation and cultivation of the brand image and the increase of the share of mind in the On Premise environment. Is a strong collaborator, interfacing with all key stakeholders to maximize impact and leverage image building and consumption driving...

  • Head of Consumer Marketing for Hackett and Façonnable

    hace 5 días

    Madrid, Madrid, España Pepe Jeans Group. A tiempo completo

    All We Wear GroupJob descriptionWho we are...At AWWG, transformation is embedded in our DNA. Founded in 1998 under the name of Pepe Jeans Group. With headquarters in Madrid, Spain, and design offices in London and Nice, this global fashion group integrates the iconic brands Pepe Jeans London, Hackett, and Façonnable. AWWG also has the master franchisee and...

  • Head of Consumer Marketing for Hackett and Façonnable

    hace 14 horas

    Madrid, Madrid, España AWWG A tiempo completo

    Who We Are...At AWWG, transformation is embedded in our DNA. Founded in 1998 under the name of Pepe Jeans Group. With headquarters in Madrid, Spain, and design offices in London and Nice, this global fashion group integrates the iconic brands Pepe Jeans London, Hackett, and Façonnable. AWWG also has the master franchisee and agency for Tommy Hilfiger (Spain...

  • Digital Consumer Data Analyst Internship

    hace 5 días

    Madrid, Madrid, España Procter & Gamble A tiempo completo

    Job LocationMADRID GENERAL OFFICEJob DescriptionAre you passionate about solving complex business challenges? Do you have a natural curiosity and a creative mindset? If so, consider joining our Analytics & Insights (A&I) team at P&G This role is for individuals eager to influence business strategies through consumer research, market insights, and advanced...

  • Commercial Planning Technology Lead Europe

    hace 1 semana

    Madrid, Madrid, España Mondelēz International A tiempo completo

    Job DescriptionAre You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.You provide software and applications expertise, and be responsible for implementation of the solutions.About the RoleThe Regional Commercial Planning Technology Lead for Europe is responsible for aligning and...

  • Consumer Electronics Pure Players

    hace 2 semanas

    Madrid, Madrid, España Samsung Electronics A tiempo completo

    Position SummaryMaximize the revenue and profit by planning and executing the sales strategy and plan optimized for the selected channel account based on the regional business strategy.Build a foundation for maximizing sales revenue and profit based on the trust and teamwork with the channel accounts.Role and ResponsibilitiesPosition in Samsung Office in...

  • ESPECIALISTA AUTOMÓVIL CONSUMER FINANCE

    hace 7 días

    Madrid, Madrid, España BBVA A tiempo completo

    Excited to grow your career? BBVA is a global company with more than 160 years of history that operates in more than 25 countries where we serve more than 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with profiles as diverse as financiers, legal experts, data scientists, developers, engineers and...

  • Divestment Lead

    hace 13 horas

    Madrid, Madrid, España Top of Minds A tiempo completo

    Divestment Lead at PropHeroRequirementsOver 5 years of experienceIn Real EstateBackground in asset managementStrong financial and analytical skillsTeam management expertiseEntrepreneurial and proactive mindsetPropHero is an AI-powered marketplace transforming real-estate investment by making property ownership more efficient and accessible. The Divestment...