Customer Supply Assistant

Hello,

innocent started with a simple mission: to make drinks that make it easy to do yourself some good. In 1999 we concocted a few smoothies in our kitchen and tested them on people at a music festival; today we're blending every type of fruit & veg under the sun and selling drinks right across Europe. We have great ambitions: to show the world that you can build a successful business that cares about more than just profit, and to leave things better than we find them. We're proud to call ourselves Europe's favorite little healthy drinks company, but we're still growing. And that means we need more brilliant people who share our ambition, to join in with the next, most exciting, part of our story.

Now, to help support our growth in the South of Europe, we are looking for a
talented customer supply intern
. Someone nice, ultra-motivated, and as well skilled to join our Supply Chain team in Madrid. You will be a Supply Hero within a great international team (probably the best of the world).

Your position:

Do you like action, change, and are a problem-solving person? Are you comfortable with numbers, big or small and with IT systems, especially Excel? Do you like building strong relationships with clients, and know how to build win-win relationships with them, and as well with suppliers?
Are you more into trucks than Ferraris?
Let's get in touch.

Your missions:

You will be part of France, Benelux, Italy and Iberia extended Supply Chain team, and report directly into the Customer Supply Manager of South Europe. Your missions (if you accept) will be around 2 main topics:

1. Operational:
   support the day-to-day activities for the South, but potentially from time-to-time support other countries of the region; we are a team.
2. Continuous improvement:
   Carbon footprint or cost saving projects, service level improvements and performance analysis.

Below some examples of your future responsibilities:

• Control that all sales orders are correctly imported, checked, and updated if needed in our systems; make sure manual orders are entered and that everything is flowing smoothly;
• Support our Specialists for Iberia and Italy in the follow-up stock positions, overstock and out of stocks; anticipate them and improve our service level;
• Use our system and help solve issues or customization of it;
• Deal with disputes and use your best negotiation skills with customers and suppliers;
• Customer service: being the best friend of our customers, collaborating and winning together;
• Identify improvement projects for South but as well for F+; we like to improve;
• You will be regularly in contact with our Third-Party Logistic providers both in Spain and Italy.

Competencies:

• Ideally you have experience in Logistics, Supply Chain or Customer Service;
• We need someone that can speak English as well as either Italian or Spanish - if you know the 3 you had the perfect trifecta;
• Autonomous, organized, and rigorous; you know how to conduct analysis and present results;
• Numbers and Excel are your best friends;
• You have already met an ERP system (even remotely, social distancing is important);
• Enthusiastic and dynamic, you like teamwork and know how to share your ideas;
• Polyvalent and curious, you like to take initiatives and being force of proposal;
• Your energy is contagious;
• You like to crack jokes and laugh about them, even the worse ones;
• If you know how to cook delicious cakes, this is a plus obviously.

Additional information:

Type of contract: internship

Duration: 6 months

Starting date: January 2026

Localization: Madrid

Be prepared to drink as many juices and smoothies as you can.

How can I candidate?

Does this sound like you? If so, we'd love to hear from you. Please, send us your CV and your cover letter in
English
at

innocent cultivates a policy in favor of diversity, professional equality and the employment of workers with disabilities. This is why all our positions are open to workers with disabilities.

little drinks, big dreams