Application Support
hace 4 días
SOLTEL continúa creciendo.
Somos una compañía de IT con más de 800 profesionales especializados en Ingeniería de Sistemas, Desarrollo Software, Soporte Tecnológico, Asistencia Técnica, I+D+i y Smart Cities.
Buscamos un/a
Technical Application Operations / TAM Support
para dar soporte a operaciones técnicas de aplicaciones y actuar como punto de conexión entre equipos internos y stakeholders externos, en un entorno internacional.
Requisitos
- 2 a 5 años
de experiencia en operaciones técnicas de aplicaciones. - Conocimiento de
interfaces e integraciones de sistemas
. - Experiencia en actividades de
TAM
. - Buenas habilidades de
comunicación, reporting y organización
. - Capacidad de resolución de problemas y trabajo colaborativo.
- Experiencia con:
- Servidores web:
IIS, Tomcat, Apache - Sistemas operativos:
Windows y Unix (nivel básico) - Inglés mínimo B2
(imprescindible)
Responsabilidades
- Punto de contacto para comunicaciones internas y externas.
- Ejecución de actividades estándar de
Technical Account Management (TAM)
. - Gestión de
incidentes, problemas, cambios y solicitudes de servicio
. - Realización de
health checks
para asegurar estabilidad y rendimiento. - Soporte a entornos
VDI, SAP, batch jobs y aplicaciones no SAP
. - Elaboración y mantenimiento de
run books
y documentación operativa. - Asegurar que los entregables cumplan los estándares de calidad.
Condiciones del puesto:
- Modalidad:
Híbrido (3 días presenciales en Madrid o Málaga) - Horario:
Turnos rotativos de lunes a viernes. - Duración:
Diciembre Proyecto con fecha de fin extensible - Idioma del CV:
Obligatoriamente en inglés
Se valorará:
- Conocimiento de
ITIL
y frameworks de gestión de servicios. - Automatización de tareas.
- Experiencia con
Docker
(no imprescindible). - Conocimientos básicos en
SQL / MariaDB
. - Francés básico.
- Experiencia con clientes internacionales.
¿Qué ofrecemos?
- Participar en proyectos sólidos dentro del sector público.
- Incorporación a una empresa estable y en crecimiento.
- Horario flexible y posibilidad de teletrabajo en modalidad híbrida.
- Trato cercano, apoyo continuo y un entorno donde se valora tu dedicación.
- Oportunidades reales de desarrollo profesional.
Si te apasiona la tecnología y te motivan los retos,
en SOLTEL encajarás perfectamente
.
Te esperamos
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