Tech. Support
hace 2 semanas
We're hiring: Technical Support & Training Engineer
Location: Madrid, Spain
FURUNO ESPAÑA is looking for a
Technical Support & Training Engineer
to join our team in Madrid. This role is key to ensuring high-quality technical support, professional training, and compliance with the latest cybersecurity regulations.
Key Responsibilities
- Deliver
technical training courses
to dealers, partners, and in-house technicians, both on-site and online. - Provide
advanced technical support
to customer dealers and service engineers, assisting with installation, troubleshooting, and system optimization. - Act as a
technical reference point
for FURUNO products, ensuring accurate and timely resolution of technical issues. - Manage and maintain
cybersecurity-related technical documentation
in compliance with new international and EU regulations. - Support the implementation of
cybersecurity requirements
across products, services, and internal processes. - Collaborate closely with Sales, Service, and Engineering teams to ensure technical excellence and customer satisfaction.
- Prepare and update
technical manuals, training materials, and support documentation
.
Requirements
- Technical background in
electronics, telecommunications, IT, or similar fields
. - Experience in
technical support, training, or service engineering
, preferably in marine, navigation, or high-tech environments. - Knowledge or strong interest in
cybersecurity regulations and documentation
(e.g. compliance, risk management, technical standards). - Strong
problem-solving skills
and customer-oriented mindset. - Ability to communicate complex technical concepts clearly to different audiences.
- Fluent English
is required. - Willingness to travel occasionally for training and technical support activities.
What We Offer
- A challenging role in a
leading international technology company
. - Opportunity to work with
cutting-edge marine electronics and navigation systems
. - Professional development through
continuous training and international collaboration
. - Competitive salary package and stable long-term position.
- Dynamic and collaborative work environment based in
Madrid
.
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