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Customer Support + Data Ops Junior
hace 14 horas
En Amelia buscamos un perfil junior, ordenado y fiable para un rol clave entre Customer Support y Data Operations.
No buscamos títulos: buscamos cabeza, método y cero miedo al Excel.
Misión del puesto
- Atender a clientes (tickets, emails y llamadas puntuales).
- Recibir Excels / CSVs de clientes, ordenarlos, validarlos y subirlos correctamente a la plataforma de Amelia.
- Detectar errores de datos antes de que lleguen a producto (ahorra muchas horas al equipo de desarrollo).
- Ser el primer filtro de calidad de datos.
Qué perfil buscamos
Valoramos especialmente:
- FP / CFGS en Administración y Finanzas, Sistemas, Informática o Análisis de Datos.
- 1–3 años de experiencia real en roles administrativos, soporte, backoffice o datos.
- Gente que use Excel de verdad, no "nivel básico".
También encajan muy bien:
- Administrativo/a con buen nivel de Excel.
- Junior de Data / Operations
- Soporte técnico SaaS junior (CRM, ERP, plataformas B2B).
Skills mínimas (no negociables)
- Excel real: filtros, BUSCARV / XLOOKUP, tablas dinámicas.
- Orden y método.
- Buena comunicación escrita.
Si estas interesado en unirte a Amelia y crecer con nosotros, no dudes en contactarnos.