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Customer Support + Data Ops Junior

hace 14 horas


Barcelona, Barcelona, España Amelia A tiempo completo

En Amelia buscamos un perfil junior, ordenado y fiable para un rol clave entre Customer Support y Data Operations.
No buscamos títulos: buscamos cabeza, método y cero miedo al Excel.

Misión del puesto

  • Atender a clientes (tickets, emails y llamadas puntuales).
  • Recibir Excels / CSVs de clientes, ordenarlos, validarlos y subirlos correctamente a la plataforma de Amelia.
  • Detectar errores de datos antes de que lleguen a producto (ahorra muchas horas al equipo de desarrollo).
  • Ser el primer filtro de calidad de datos.

Qué perfil buscamos

Valoramos especialmente:

  • FP / CFGS en Administración y Finanzas, Sistemas, Informática o Análisis de Datos.
  • 1–3 años de experiencia real en roles administrativos, soporte, backoffice o datos.
  • Gente que use Excel de verdad, no "nivel básico".

También encajan muy bien:

  • Administrativo/a con buen nivel de Excel.
  • Junior de Data / Operations
  • Soporte técnico SaaS junior (CRM, ERP, plataformas B2B).

Skills mínimas (no negociables)

  • Excel real: filtros, BUSCARV / XLOOKUP, tablas dinámicas.
  • Orden y método.
  • Buena comunicación escrita.

Si estas interesado en unirte a Amelia y crecer con nosotros, no dudes en contactarnos.