Principal CloudOps Engineer

Descripción
Join Sage as our new Principal CloudOps Engineer, part of The Cloud Operations team. You will be responsible for the performance and operations of Sage's online Product portfolio, ensuring products and services remain available, secure and performant.

DevOps merges software development (Dev) and IT operations (Ops)and aims to heighten an organisation's capacity to deliver services and applications at high speed, compared to traditional infrastructure management and software development processes. DevOps teams, however, do not always include systems development professionals responsible for improving site performance and reliability. This is where the Principal CloudOps Engineer comes into play.

*** This is a hybrid position - you will work 3 days a week from our Barcelona office.***

Responsabilidades principales

• Own initiatives aimed at improving processes and systems
• Design, scale, and secure infrastructure to stay ahead of business needs
• Ensure our products remain available, performant, secure, observable, and cost-effective
• Work closely with both product engineering
• Drive innovation and automation to eliminate toil
• Promote SRE principles and good practices to help us grow in a sustainable way
• Ensure all components are highly scalable and maintainable
• Use your product development experience to build and take ownership of services
• Communicate, collaborate and build relationships in an open-minded, competent, and professional manner across the spectrum of Sage organisation leadership and departmental functions
• Actively mentor and junior and senior members of the team, define and instil best practices, formulate and guide design and architecture decisions

You'll need:

• Expertise in working on both sides of Development and Operations – write, test, review code and then deliver that code to production. Be able to monitor, support, and maintain it
• A number of years' of proficiency with one or more development languages
• Significant experience with public cloud platforms – AWS specifically.
• Experience with building and maintaining CI/CD capability
• Aptitude in using observability tools
• Significant experience with RDBMS
• Experience with containers and container orchestration technologies
• Significant experience and knowledge in networking (
• A robust understanding of large-scale systems architecture
• A thorough understanding of SRE principles and practice
• Proven experience working in a technical leadership capacity

At Sage, we offer you an environment where you can grow professionally without compromising your personal well-being. Our benefits package is designed to provide stability, flexibility, and balance:

• Flexible benefits: exchange part of your salary and make tax savings on health insurance, meal and transport vouchers, childcare, and training.
• Well-being: Free access to the Calm app (for up to 5 users), 24/7 counseling, and emotional support from our Healthy Mind Coaches. We also offer self-care and parenting resources through the Cleo app.
• Flexible working: flexibility of working one hour in, one hour out, shortened workdays on Fridays and during the summer, and the opportunity to work from over 40 countries for up to 10 weeks per year through our Work Away program.
• Annual leave: 23 working days of vacation, 5 paid days per year for volunteering, and 5 additional paid days annually for personal or professional development.
• Extended leave: 7 extra days of maternity leave and 5 extra days of paternity leave, on top of the legal allowance, available after one year of service.
• Financial support: Life and disability insurance, salary advances of up to 3.5 times your net monthly pay, a €300 net marriage bonus, and access to Sage's employee stock purchase plan at a discounted rate.

Health and Safety Responsibilities

• Fostering the safety culture, by leading with your own example.
• Following established safety procedures and reporting potential hazards promptly helps maintain a secure and efficient workplace.
• Participating in safety training sessions and adhering to preventive guidelines and procedures, the objective is minimizing risks and protecting yourself and the rest of your colleagues.