Empleos actuales relacionados con Customer Advisor Danish - Barcelona, Barcelona - lampenlicht
-
Danish speaking Customer Service Ambassador
hace 9 horas
Barcelona, Barcelona, España Initiate International A tiempo completoAre you passionate about luxury brands and exceptional customer service?Join this team as a Danish speaking Customer Service Ambassador and become a part of their prestigious luxury eCommerce company based in Cape Town, South Africa You will deliver world-class customer service to customers via email, chat, and phone while maintaining a deep knowledge of...
-
Customer Representative Danish + English
hace 2 semanas
Barcelona, Barcelona, España Cross Border Talents A tiempo completoCustomer Representative Danish + English On-site Location: Barcelona, Spain Start Date: ASAP Schedule: 39h/week | Monday to Friday, 08:00 17:00 Work Mode: On-site Your Mission: Join our dynamic international team in Barcelona as a Customer Representative and be the first point of contact for our Danish-speaking clients. Youll provide top-quality customer...
-
Customer Representative Danish + English
hace 2 semanas
Barcelona, Barcelona, España Cross Border Talents A tiempo completoCustomer Representative Danish + English On-site Location: Barcelona, SpainStart Date: ASAPSchedule: 39h/week | Monday to Friday, 08:00 17:00Work Mode: On-siteYour Mission:Join our dynamic international team in Barcelona as a Customer Representative and be the first point of contact for our Danish-speaking clients.Youll provide top-quality customer...
-
Danish Speaking Customer Service Manager
hace 2 semanas
Barcelona, Barcelona, España Cbtalents A tiempo completoDanish Speaking Customer Service Manager We are looking for a Danish-speaking Customer Service Manager to join an international digital marketing and customer engagement team. This position offers the opportunity to collaborate with a diverse, multilingual team while influencing the online marketing landscape in the Danish market. Key...
-
Barcelona, Barcelona, España Mercier Consultancy MD A tiempo completoMercier Consultancy MD is delighted to present an exciting opportunity for Danish Speaking Customer Service Representatives for a leading Cybersecurity Company, with the unique advantage of working in Greece. This position is perfect for individuals who are passionate about technology and cybersecurity while providing exceptional service to customers. As a...
-
Barcelona, Barcelona, España The lemon Consulting A tiempo completoPosition: Customer Service RepresentativeFull time position 38,5h/week (Monday to Sunday)Temporary ContractLocation: Barcelona, on-site. About the role:As a Customer Support Advisor, you will identify and understand the needs of international travellers and accommodation partners. You will mediate between both sides by listening, responding, and ensuring a...
-
Barcelona, Barcelona, España The Lemon Consulting A tiempo completoPosition: Customer Service RepresentativeFull time position 38,5h/week (Monday to Sunday)Temporary ContractLocation: Barcelona, on-site.About the role:As a Customer Support Advisor, you will identify and understand the needs of international travellers and accommodation partners. You will mediate between both sides by listening, responding, and ensuring a...
-
Danish Speaking Customer Service Representative
hace 1 semana
Barcelona, Barcelona, España Cbtalents A tiempo completoPosition Details Position: Danish Speaking Customer Service Representative (Travel Platform) Location: Barcelona, Spain (Hybrid) Relocation Package: Included Role Overview In this position, you'll support travelers by identifying their needs and offering clear, helpful solutions. Youll handle questions related to bookings, payments, and general platform...
-
Danish Speaking Customer Service Representative
hace 1 semana
Barcelona, Barcelona, España PerceptaLyn A tiempo completoPosition DetailsPosition:Danish Speaking Customer ServiceRepresentative(Travel Platform)Location:Barcelona, Spain (Hybrid)Relocation Package:IncludedRole OverviewIn this position, you'll support travelers by identifying their needs and offering clear, helpful solutions. Youll handle questions related to bookings, payments, and general platform use, ensuring...
-
Danish speaking Growth Strategist
hace 2 semanas
Barcelona, Barcelona, España FlowDesk CX A tiempo completoElevate the Next Tech Unicorns: Danish-Speaking Growth Specialist in BarcelonaAre you a strategist at heart with a passion for the tech ecosystem? We are looking for a Danish-speaking Growth Strategist to join our tech-hub in Barcelona.In this role, you aren't just managing accounts; you are a trusted advisor navigating the complexities of the Nordic market....
Customer Advisor Danish
hace 3 semanas
Job Description
Do you speak Danish and are also solid in English? Are you passionate about being on the front line of customer service, answering customer inquiries? If so, seize this opportunity now We are looking for Customer Advisors to join our Customer Service Department.
What will you do?
As a Customer Advisor, you will be the first point of contact for our customers, communicating with them via email, phone, or chat. Your role involves accurately addressing a wide range of questions and translating issues into effective solutions.
In this position, you will make informed decisions, provide proactive advice, and assist customers across Europe in creating the perfect ambiance in their homes. You will achieve this through your growing technical knowledge of our lighting products. Additionally, you will thoroughly record customer data and manage orders, shipments, and returns or warranty claims in our CRM system.
You will receive initial training from a colleague before starting to work independently.
Job Requirements
We are looking for you, because you...
- are communicative and have a knack for smooth conversations;
- have prior experience as a customer service representative;
- are proficient with systems (preferably Salesforce) and excel at multitasking;
- are fluent in Danish and you are at least also solid in English;
- would be a standout candidate if you are fluent in a third language (please see the list of additional languages below);
- handle stress well and remain composed under pressure;
- are patient, a good listener, and possess commercial insight;
- have a Spanish Social Security Number and/or a NIE - without it, you cannot start working for us
We believe in on-the-job learning
If you don't meet all the requirements listed above, you are still encouraged to apply. The most crucial qualifications for us are proficiency in the required languages and possession of a Spanish Social Security Number and/or NIE.
We offer you...
a base salary of EUR 20,500 per year gross, based on a fulltime (40h per week) employment.
a language bonus per foreign language that you will be working in, the Spanish language excluded.
30 natural days to use for a well-deserved vacation or to just life your life outside of work
60% working in our amazing, new office in the center of Barcelona - you will be able to work 40% at home.
The possibility to work fully remote when you make use of our workation options, after 6 months of working with us.
a fully equipped home office, after 6 months of working with us.
Create the perfect ambience with lamp and light, even at home: enjoy an employee discount on our ambient lighting to brighten up your house.
Unlimited opportunities to learn and grow - your knowledge and development is key. Develop at your own pace in our online learning world.
After 6 months of working with us, you can choose between a transportation or restaurants allowance.
After 6 months of working with us, you will receive a private health insurance fully covered by us
Plenty of social activities Join us for padel, lunchtime walks or runs. Play a game together or party with us at our company events and afterwork drinks. There's something to do for everyone
Working schedule:
For fulltime employment, 40 hours a week, you will be working 5 days of 8 hours spread over Monday to Saturday from 08:00 - 17:00 // 09:00 - 18:00 (one free hour). Not all markets require working on Saturdays; therefore, it might be possible that you will never have the option to work on that day. Working on Sundays or National Holidays are also a possibility: in that case you will receive an extra allowance, or you can choose for extra free days Working on Sundays or National Holidays are always voluntarily.
What about us?
We are a fast-growing international organization with 39 webshops in 36 European countries Our head office is based in the Netherlands but with a growing customer base we've expanded our offices to Barcelona (Spain) and to Kraków (Poland). Our company is a part of a bigger group of lamplovers: LUQOM Group. Together with them we manage all of our customer service queries mostly in Barcelona and Kraków. Therefore, it would be possible that you will not only work for us, but also for one of our sister companies within the LUQOM Group.
Are you ready?
Are you ready to take on the challenge of bringing 100% Ambience to Europe? Excited? Let us hear from you Send us your motivation and CV and who knows, you might soon be part of our team
We start with a 15-minute introduction on the phone with a colleague from our HR-department, followed by a first online interview with one of the teamleads. After those interviews, you will be invited for a second interview in our office - to see if it matches your vibe If the energy sparks on both sides, we'll warmly welcome you on board
Do you speak Danish with English one (or more) of the below languages?
- Spanish
- Dutch
- German
- French
- Italian
- Croatian
- Czech
- Hungarian
- Romanian
- Finnish
- Norwegian
- Swedish
- Portuguese
When you speak one (or more) of the below languages, please let us know
- Albanian
- Bosnian
- Bulgarian
- Estonian
- Greek
- Latvian
- Lithuanian
- Macedonian
- Serbian
- Slovenian
- Turkish
- Ukranian
Acquisition based on this vacancy is not appreciated.
