Danish Speaking Customer Service Manager

hace 4 días

Barcelona, Barcelona, España Cbtalents A tiempo completo
Danish Speaking Customer Service Manager 

We are looking for a Danish-speaking Customer Service Manager to join an international digital marketing and customer engagement team.

This position offers the opportunity to collaborate with a diverse, multilingual team while influencing the online marketing landscape in the Danish market.

Key Responsibilities
  • Engage in consultative conversations with business clients to understand their marketing goals and provide tailored strategic recommendations.
  • Collaborate with companies and agencies to enhance campaign performance and maximize their advertising investment.
  • Identify opportunities to introduce value-added solutions and contribute to business growth through upselling or cross-selling when suitable.
  • Consistently achieve individual performance targets while maintaining a high standard of customer experience.
  • Communicate professionally and proactively with clients via phone, email, and virtual meetings.
Requirements

  • Bachelors degree or equivalent professional experience.

  • Native-level Danish (C2) proficiency.

  • Fluent English communication skills (spoken and written).

  • 1+ year of experience in digital marketing, ideally involving campaign optimization (PPC experience is a strong advantage).
  • At least 1 year of experience in sales or customer-facing account management roles.
  • Familiarity with online advertising platforms and digital marketing tools.

  • Strong analytical, problem-solving, and presentation skills.

  • Proactive, collaborative, and comfortable working in a 

    target-driven environment.
  • Passionate about marketing, technology, and digital media, with a willingness to grow and develop professionally.
What We Offer
  • International work environment with native-speaking colleagues.

  • Professional development and continuous training.

  • Dynamic, supportive team culture.

  • Opportunity to contribute to impactful digital advertising strategies.
  • Compensation & Benefits
  • Competitive salary: 23,000- 30,000 gross per year (based on experience)
  • Sales bonus package: Up to 3,000 - 4,290 gross per year
  • Relocation package: Includes flight ticket, one-month accommodation, and private health insurance support
  • Permanent contract & full-time position (39h/week, Monday to Friday)
  • Comprehensive training on Google Ads & sales techniques
  • Career growth opportunities & Google certifications 
  • Dynamic work environment with team-building activities & social events

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