Helix Partner Manager

Description and Requirements
"At BMC trust is not just a word - it's a way of life"
Description And Requirements
CareerArc Code

CA-NB

Hybrid
Why Work Here? Because You'll Matter.
We're not hiring for roles—we're hiring for impact. At Helix, you'll solve hard problems, build smart solutions, and work with people who challenge and champion you. You'll see your ideas come to life—and your work makes a difference.

We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you're remote or in-office, you'll find space to show up fully and contribute meaningfully. You won't be boxed in—you'll be backed up.

This Is Helix. Powered by You.
At BMC Helix, we don't do ordinary. We're the AI-native engine behind the world's most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.

We are a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.

We are the change makers. With decades of leadership and established trust in IT service and operations management, we're scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision.

We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.

As a BMC Helix Channel Manager, you play a pivotal role in developing and managing strategic partnerships to drive revenue growth and market expansion for BMC Helix's suite of products and services.

You will be responsible for identifying, cultivating, and nurturing relationships with value added resellers (VARs) and the internal sales team to maximize business opportunities and achieve sales targets. This role demands a dynamic individual with strong interpersonal skills, business acumen, and a passion for building mutually beneficial partnerships.

Sales
Role Responsibilities:

• Collaborate with internal and VAR sales teams to align activities with overall sales objectives and revenue targets
• Provide partners with the necessary sales tools, resources, and support to effectively promote BMC Helix's solutions and services throughout the sales process
• Identify cross-sell and upsell opportunities in VARs' renewals and growth pipeline
• Remove internal and external friction to accelerate sales cycles
• Provide VAR channel perspective of top opportunities per quarter
• Be an expert in transacting through partners

Partner Relationship Management

• Develop and maintain strong, collaborative relationships with strategic partners

• Build joint business plans with key partners for current

• Identify, target, recruit, and onboard new partners

• Act as the primary sales point of contact for partners, addressing sales inquiries, resolving sales issues, and ensuring a high level of partner satisfaction
• Identify sales training and enablement needs and involve appropriate resource to address them
• Coordinate pipeline generation efforts between partners, marketing, and direct sales teams
• Leverage Sales Partner Rebate Program to maximize investments and incentives

Business Development

• Monitor industry trends, competitive landscape, and market dynamics to identify new partnership opportunities and potential areas for growth
• Drive joint go-to-market strategies and initiatives to expand BMC's presence within the BMC Helix install base and greenfield accounts

To ensure you're set up for success, you will bring the following skillset & experience:

• You can embrace, live and breathe our BMC values every day
• 6+ years of proven success selling in the SaaS industry
• You will have worked effectively as a team member while also providing team-on-team leadership and orchestrating the internal and external resources needed to effectively manage the sales process
• You have previously demonstrated your ability to further develop your business as a trusted partner by an in-depth understanding of pipeline, business practices, industry trends, and competitive landscape.
• Language requirement: Fluent French & Spanish optional

Make Your Mark At Helix
If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.

Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

Make Your Mark At Helix
If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.

Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.