Internal Sales Representative

hace 2 días

Hospitalet de Llobregat, Barcelona, España Gram Group A tiempo completo

The e-commerce division of
Gram Group
for the DACH region, is looking for a proactive and technically-minded
Internal Sales Representative
to support our fast-growing online sales operations in Germany and Austria. This is a key role for a motivated individual who enjoys both technical sales and providing excellent customer support in a digital-first environment.

We are
not your typical industrial company
.

At
Gram Group
, we are a
50-person team
innovating in a very traditional market: industrial weighing. We do this not only through
cutting-edge products
, but also by focusing on
e-commerce
as our primary sales channel—something very rare in our sector.

Tasks

What You Will Do

  • Customer consultation:
    Provide clear and knowledgeable guidance to customers on the best weighing solutions for their needs.

  • Sales support:
    Prepare and follow up on quotations, and actively convert inquiries into orders.

  • Order processing:
    Enter customer orders into our systems and ensure excellent after-sales support via phone and email.

  • Product knowledge:
    Learn and continuously deepen your understanding of our products to deliver added value to customers.

  • Team collaboration:
    Work closely with the sales and technical teams to stay aligned on strategy, product developments, and customer feedback.

Requirements

What We're Looking For

  • Experience with technical or technological products is essential.
    You must be comfortable understanding and explaining complex products to customers.

  • Experience in
    e-commerce or online customer interactions
    is a
    strong plus
    , but not mandatory.

  • Native-level
    German
    is required. Either English or Spanish proficiency is beneficial, especially for communication with colleagues.

  • Strong organizational skills and a self-starter attitude.

  • Excellent communication skills and a genuine interest in helping customers.

  • Solid understanding of digital tools (e.g. CRMs, e-commerce platforms, email support systems).

Benefits

What We Offer

  • A dynamic role in a fast-growing and forward-thinking company transforming an old-fashioned industry.

  • Real impact: your work directly influences customer satisfaction and business growth.

  • Remote work flexibility and a supportive, collaborative culture.

  • Competitive compensation and professional development opportunities.

Interested candidates are invited to submit their CV and a cover letter highlighting their suitability for the role and language proficiency.

We thank all applicants for their interest in this position; however, only those selected for an interview will be contacted.

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