Product Operations Specialist
hace 2 semanas
About the Role:
In Fever, we are looking for a person to join the Markeplace Operations Team. The tasks will consist of the following:
- Fever´s Back Offices Management: creation, configuration, monitoring, and ongoing maintenance of experiences across internal and external ticketing and distribution platforms.
- Operational Monitoring: daily checks of published experiences to ensure correct setup, performance, and smooth operation.
- Cross-Team Coordination: daily collaboration with Project Management, Product, Quality Assurance, Marketing, Finance, and other stakeholders to support back-office plan configuration, coordinate experience launches, and continuously improve internal operational processes.
- API Integrations Maintenance: oversee the day-to-day performance of external partner API integrations, proactively identify issues, coordinate fixes with technical teams and partners, and ensure seamless operational continuity for live experiences.
- Team Alignment & Reporting: participate in weekly meetings with relevant internal teams to align priorities, report operational issues, and support continuity of marketplace operations.
About You
- Excellent communication and interpersonal skills: able to collaborate effectively with multiple internal and external stakeholders on a daily basis.
- Fast learner with strong retention and ability to multitask in a fast-paced environment.
- Comfortable working under pressure and handling high-demand peaks.
- High level of English and Spanish (required).
- 2+ years of experience in similar roles
- Proactive and decisive, with strong problem-solving and quick-reaction skills.
- Strong command of Microsoft Office and ability to quickly learn new tools (SQL, dashboards, internal systems, etc.).
- Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
- Opportunity to have a real impact in a high-growth global category leader
- 40% discount on all Fever events and experiences
- Work in a location in the heart of Madrid, with possible travel across our markets
- Home-office friendly
- Responsibility from day one and professional and personal growth
- Great work environment with a young, international team of talented people to work with
- Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee
- English and Spanish Lessons
- Gympass membership
- We have free food, drink and fruit at the office
- Possibility to receive in advance part of your salary by Payflow
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