Products Operations Manager

hace 1 día

Barcelona, Barcelona, España Impress A tiempo completo

Impress
is the #1 AI-driven chain of orthodontic clinics with fully digital processes in Europe. We have revolutionized the invisible orthodontic sector with the best team of professionals

specialized in making people smile and using the latest technology for the diagnosis,

treatment, and follow-up of all cases.

To do this, we develop both web and mobile products for users, as well as internal software

for clinics, and together with the ML department we are changing the whole industry.

Our business model, a true combination of medical expertise and digitalization has been

recognized in the top fastest-growing HealthTech companies by
Forbes
and we are

currently listed as a
LinkedIn Top 10 startup

We're seeking for a detail-oriented, hands-on
Product Manager
to improve our operational workflows and accelerate online revenue growth. You'll work at the intersection of Operations, Marketing, Sales, Finance, and Engineering to streamline processes end-to-end (from lead to treatment end) and scale monetization initiatives across markets.

This role suits someone who loves digging into funnels, fixing inefficiencies, and shipping pragmatic solutions that move KPIs.

Key tasks:

  • Own problem discovery and delivery
    for ops efficiency and online monetization use cases (from lead to booking to after treatment post-sales);
  • Translate operational and commercial requirements
    into clear specs, user stories, and acceptance criteria;
  • Partner with Ops
    to standardize and automate workflows (e.g., scheduling, treatment process, delivery and logistics, SLAs);
  • Drive experiments to grow online revenue:
    pricing/packaging tests, promos, checkout improvements, cross-sell/upsell, subscriptions, and churn reduction;
  • Work with Engineering
    to deliver integrations and tooling (CRM, payments, billing, communications, analytics);
  • Define and track
    KPIs, analyse impact, iterate quickly based on data and user feedback;
  • Maintain
    a high bar for quality and compliance while moving fast across multiple markets.

Requirements:

  • 3+ years
    in Product Management,
    BizOps
    , or
    Growth/Monetization
    in a tech-driven environment;
  • Proven experience
    optimizing funnels and shipping
    revenue-impacting features or experiments;
  • Strong operational mindset: process mapping and automation with pragmatic trade-offs;
  • Data-driven: comfortable with
    dashboards/SQL
    , defining metrics, and
    running A/B tests
    ;
  • Excellent cross-functional communication with both technical and non-technical partners;
  • High attention to detail, ownership, and bias to action;
  • Nice to have: healthcare/medtech or multi-market ops experience, Spanish fluency.

What We Offer:

  • 27 Paid Vacation Days
    to ensure you have ample time to relax and recharge
  • Sick Leave Coverage
    for when you need to focus on your health
  • Enjoy
    Spanish Public Holidays
    on top of your vacation days
  • A company-provided
    laptop and necessary equipment
    to help you excel in your role
  • Exclusive Teeth Aligner Benefits
    as part of your employee perks
  • A
    modern, vibrant workplace
    where collaboration and creativity thrive
  • A
    team that feels more like a family
    , with plenty of laughs and support along the way
  • A
    stylish office in a prime location
    , perfect for inspiring ideas and good vibes

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