French Speaking Customer Support Agent

hace 3 días

Barcelona, Barcelona, España TP A tiempo completo

Do you speak French and are looking for a place to grow?

TP Spain is looking for Customer Support Agents for a leading international media group. Join our team and work in a dynamic environment full of opportunities

Responsibilities:

  • Provide timely and effective solutions to customer inquiries through various communication channels (phone, email, chat)
  • Troubleshoot issues and resolve complaints efficiently while maintaining a positive customer experience
  • Ensure customer satisfaction by delivering high-quality support and personalized service

Requirements

  • C2 French and B2 Spanish

  • Previous customer-facing experience (B2B or B2C)

  • Familiarity with multi-channel customer support
  • Experience in a metric-driven, target-focused environment
  • Strong listening, communication, and attention to detail

Desirable Skills

  • Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
  • Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
  • Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums
  • Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
  • Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
  • Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
  • Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
  • Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification

Benefits

  • One-month contract, 38.5 hours per week
  • Salary according to collective agreement
  • Shifts from Monday to Friday, between 10:00 AM and 7:00 PM, with a one-hour break
  • Referral Program: Earn up to €2,000 per referral
  • One week of paid training. International work environment with clear opportunities for professional growth

Diversity, Equity & Inclusion

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

  • French-Speaking Customer Support Representative

    hace 2 semanas

    Barcelona, Barcelona, España CBT A tiempo completo

    Job Title: French-Speaking Customer Support Representative – Join Cross Border Talents in BarcelonaLocation: Barcelona, SpainEmployment Type: Full-TimeAbout Cross Border Talents:At Cross Border Talents, we believe in connecting exceptional talent with the world's most innovative companies. We specialize in offering world-class customer support and are now...

  • Customer Support French-Speaking in Barcelona, Spain

    hace 5 días

    Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    Customer Support  French-Speaking in Barcelona, Spain. Join a vibrant team and experience the charm of Barcelona Are you passionate about providing top-notch customer service? Do you love speaking French and are looking to relocate to one of Europe's most exciting cities? Then we have the perfect opportunity for you We are seeking a Customer Support...

  • French-Speaking Customer Support Specialist in Riga, Latvia

    hace 5 días

    Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    French-Speaking Customer Support Specialist in Riga, Latvia Location: Riga, Latvia Relocation Support Provided. Are you passionate about delivering exceptional customer service? Do you love exploring new cultures, especially through food and lifestyle? Were looking for a French-speaking Customer Support Specialist to join our dynamic team in Riga,...

  • French Speaking Customer Support Agent

    hace 3 días

    Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

    Do you speak French and are looking for a place to grow?TP Spain is looking for Customer Support Agents for a leading international media group. Join our team and work in a dynamic environment full of opportunitiesResponsibilities:Provide timely and effective solutions to customer inquiries through various communication channels (phone, email,...

  • French Customer Support Specialist

    hace 1 semana

    Barcelona, Barcelona, España CBT A tiempo completo

    Job Title: French Customer Support SpecialistLocation: Barcelona, SpainWork Type: Hybrid / OnsiteEmployment Type: Full-timeAbout the Role:We are seeking a French-speaking Customer Support Specialist to join our vibrant team in Barcelona. In this role, you'll provide top-tier assistance to our French-speaking customers, ensuring every interaction is handled...

  • French-speaking Customer Care Advocate

    hace 1 semana

    Barcelona, Barcelona, España CBT A tiempo completo

    Job Title: French-speaking Customer Care AdvocateLocation: Barcelona, SpainWork Type: Onsite / HybridEmployment Type: Full-timeAbout the Role:We're looking for a French-speaking Customer Care Advocate to join our growing team in Barcelona. In this role, you'll be the key point of contact for our French-speaking customers, offering exceptional support,...

  • French Call Center Agent

    hace 1 semana

    Barcelona, Barcelona, España CBT A tiempo completo

    Job Title: French Call Center Agent (Onsite/Hybrid) – BarcelonaLocation: Barcelona, SpainWork Arrangement: Onsite and Hybrid options availableContract Type: Full-timePosition Overview:Are you passionate about helping people and fluent in French? We're on the lookout for a motivated and customer-focused Call Center Agent to join our international team in...

  • French Customer Support Team Leader, Barcelona, Spain

    hace 3 días

    Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    Customer Support Team Leader - Fluent in French (C2) and English (B2) - wanted in Barcelona. Are you proficient in French and English with a passion for leadership? Join our team in Barcelona as a Customer Support Team Leader and lead our dynamic team to success Role Description: As a Customer Support Team Leader, you will oversee a team of customer...

  • Customer Support Agent

    hace 1 semana

    Barcelona, Barcelona, España OneCasino A tiempo completo

    WHO WE ARE:OneCasino, part of the Glitnor Group, is an online casino established in Malta since 8 years and aiming to provide the best gaming experience. The team comprises experts in casino development and gamer satisfaction, ensuring top-notch quality in all aspects. OneCasino stands out by setting trends in the iGaming industry through exclusive games and...

  • Sales Representative French speaking

    hace 1 semana

    Barcelona, Barcelona, España Nexusbal A tiempo completo

    Sales Representative French speakingCompany Overview:Cbtalents is a leading recruitment agency based in Barcelona, Spain. We specialize in connecting top talent with top companies in various industries. Our team is dedicated to providing exceptional service and finding the perfect fit for both our clients and candidates.Job Summary:We are seeking a highly...