Senior Technical Support
hace 3 días
Empresa tecnológica internacional, con sede en
España
y especializada en
soluciones avanzadas de seguridad de datos (Data Security Posture Management – DSPM)
, se encuentra en búsqueda de un/a
Senior Technical Support
para integrarse a su equipo técnico.
Esta posición es clave para garantizar una experiencia de soporte de alto nivel a clientes empresariales, resolviendo incidencias técnicas complejas y acompañando la implementación e integración de soluciones en entornos tecnológicos críticos. Buscamos un perfil senior, con sólida experiencia en infraestructura, seguridad y soporte avanzado, orientado a la calidad del servicio y la satisfacción del cliente.
El/la profesional trabajará en estrecha colaboración con clientes y equipos técnicos, aportando criterio, autonomía y capacidad analítica para la resolución de problemas en entornos Windows, cloud y sistemas de almacenamiento.
¿Cuál será tu impacto en el rol?
- Serás responsable de brindar
soporte técnico avanzado
a clientes empresariales. - Intervendrás en
incidencias complejas
, aportando soluciones eficientes y bien documentadas. - Participarás activamente en la
implementación, integración y optimización
de soluciones de seguridad de datos. - Contribuirás a la
mejora continua
de procesos y buenas prácticas del área de soporte.
¿Qué buscamos?
Un perfil técnico senior, con experiencia comprobada en entornos empresariales, fuerte orientación al cliente, capacidad para trabajar bajo presión y habilidades de comunicación para interactuar con equipos y clientes a nivel internacional.
¿Qué ofrecemos?
- Proyecto estable dentro de una empresa tecnológica en crecimiento.
- Salario competitivo acorde a experiencia.
- Desarrollo profesional y aprendizaje continuo en tecnologías de seguridad de datos.
- Entorno colaborativo, dinámico y orientado a la excelencia técnica.
si te encuentras interesado/a puedes enviarnos tu hoja de vida al correo
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