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Dutch Speaking Onboarding Account Manager
hace 2 semanas
Join our dynamic team in vibrant Barcelona and work on an exciting project focused on Digital Marketing Ads—a game-changing tool for businesses everywhere
This Hybrid role is specifically tailored for individuals who can expertly navigate the complexities of the Dutch market. You will be responsible for onboarding and engaging with high-potential companies, potentially future unicorns, within a fast-paced, tech-focused environment. This involves building strong relationships, driving product adoption, minimizing client churn, and identifying growth opportunities and advocacy within our customer base.
Key ResponsibilitiesAs a trusted advisor, your role will focus on developing and growing a portfolio of new clients and executing core sales and marketing strategies:
- Client Onboarding & PPC Campaign Development: Serve as the primary contact to onboard new clients and develop high-performing PPC campaigns for their digital marketing advertisement.
- Sales & Service Promotion: Make outbound customer calls to actively promote and sell services.
- Needs Assessment & Solutioning: Detect and understand customer's objectives to offer adapted, results-driven solutions.
- Strategic Campaign Setup: Set up campaigns designed for immediate impact and long-term performance sustainability.
- Revenue Growth: Be responsible for increasing client spend and achieving campaign upselling targets.
- CRM Management: Create, maintain, and update a comprehensive customer database.
- Volume Management: Handle a high volume of potential clients daily through phone calls.
- Performance Analysis & Reporting: Regularly monitor, analyze, and report on campaign performance using key metrics ($KPIs$). Provide actionable insights and recommendations to clients for continuous optimization.
- Market Feedback Loop: Gather and synthesize market intelligence and customer feedback regarding product features and regional needs to inform internal strategies.
- Content & Strategy Guidance: Advise clients on integrating Google Ads with their broader digital marketing funnel, including landing page optimization and audience targeting refinement.
Essential Qualifications
- Education/Experience: BA/BS degree (MA/MSc in Marketing or Communications preferred) OR equivalent work experience.
- Language Skills: C1-C2 level of Dutch (native-level fluency).
- Operational Excellence: Demonstrated ability to work independently, manage CRM systems, and integrate AI tools into workflows to personalize outreach.
- Soft Skills: Persuasive communication, goal-oriented mindset, and the ability to explain complex ideas clearly.
- Market Understanding: Comprehensive understanding of the Dutch market, including cultural nuances and local business practices.
- Strategic Positioning: Capability to identify high-growth companies and position Google Ads as an integrated solution within the Dutch digital marketing ecosystem.
- Stakeholder Management: Ability to manage complex stakeholder structures and build rapport with key Dutch stakeholders.
- Regulatory Knowledge: Awareness of local regulations, especially concerning data privacy (GDPR), and the ability to address the client's focus on data protection.
- Data-driven critical thinking and solution orientation.
- Collaboration and high Emotional Intelligence.
- Entrepreneurial and innovative mindset.
- Contract: Full-time (39 hours/week) hybrid position in Barcelona.
- Work-Life Balance: Hybrid model (2 days office / 3 days remote).
- Relocation Support: Comprehensive assistance for those moving to Barcelona.
- Health Coverage: Private Health Insurance.
- Professional Growth: Continuous skill development, Google Ads certifications, and clear career path opportunities supported by dedicated coaches.
- Work Environment: Engaging contests, dynamic business casual culture, and a prime office location at the World Trade Center, Barcelona, right by the sea.
