Empleos actuales relacionados con Associate Partner - Barcelona, Barcelona - RateGain
-
Director/Associate Partner, Digital Strategy Consulting
hace 1 semana
Barcelona, Barcelona, España Gartner A tiempo completoJob Description::::求人に関するお問い合わせ::::人事部採用担当宛)にご遠慮なくお問い合わせください。ご応募前にもう少しポジションについてお知りになりたい方にはカジュアル面談の機会を設定させて頂きます。*Who We...
-
Customer Support Associate
hace 3 días
Barcelona, Barcelona, España Factorial A tiempo completoHello At Factorial we're looking for a newCustomer Support Associateto help us boost the company to the next level.We believe in developing our team, spreading our company culture, and sharing our views on how Human Resources can make a difference for organizations all over the world.Ready to be part of the challenge?We are looking for aCustomer Support...
-
Business Associate
hace 1 semana
Barcelona, Barcelona, España Factorial A tiempo completoAt Factorial, we're on a mission to simplify HR for small and medium-sized businesses with our all-in-one SaaS solution. We help companies automate their HR processes so they can focus on what truly matters; their people.The RoleWe're looking for a highly analytical and curiousBusiness Associateto join our Revenue organization and work directly with ourChief...
-
Client Success Partner
hace 1 semana
Barcelona, Barcelona, España Gartner A tiempo completo*About the role:*The Client Success team focuses on client service and retention versus business growth and development. Associates have an assigned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client's business priorities and identify the most effective...
-
Client Success Partner
hace 1 semana
Barcelona, Barcelona, España Gartner A tiempo completoAbout the role:The Client Success team focuses on client service and retention versus business growth and development. Associates have an assigned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client's business priorities and identify the most effective...
-
Technical Partner Engineer
hace 1 semana
Barcelona, Barcelona, España Personalbuero U Herrmann A tiempo completoDUTIES AND RESPONSIBILITIES:- Provide technical guidance to partners, helping to remove blockers and ensure smooth integration and migration.- Recommend integration and migration strategies, enterprise architectures, platforms, and application infrastructure needed for successful implementation- Own the technical relationship with partners, empowering them...
-
Client Success Associate
hace 1 semana
Barcelona, Barcelona, España Gartner A tiempo completo*About the role:*The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receivesvalue far exceeding their investment. Associates seek to understand and surface client's business priorities, breakdownchallenges, and identify the most effective ways to support the client in making the right...
-
Client Success Associate
hace 1 semana
Barcelona, Barcelona, España Gartner A tiempo completoAbout the role:The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receivesvalue far exceeding their investment. Associates seek to understand and surface client's business priorities, breakdownchallenges, and identify the most effective ways to support the client in making the right...
-
Client Success Associate
hace 3 días
Barcelona, Barcelona, España Gartner A tiempo completo*About the role:*The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receivesvalue far exceeding their investment. Associates seek to understand and surface client's business priorities, breakdownchallenges, and identify the most effective ways to support the client in making the right...
-
Client Success Partner
hace 1 semana
Barcelona, Barcelona, España Gartner A tiempo completoRole:Client Success Partner - Dutch SpeakingLocation:Egham OR BarcelonaAbout the role:The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client's business priorities, breakdown challenges, apply...
Associate Partner
hace 2 semanas
About RateGain
Founded in 2004 and headquartered in India, RateGain Travel Technologies Limited (NSE,BSE: RateGain) is a provider of SaaS solutions and one of the world's largest processors of electronic transactions and price points for travel and hospitality. It works in more than 100 countries with its 2,200+ customers—including 8 Fortune500 companies, 23 out of top 30 hotel chains, 25 out of top 30 OTAs, all top 10 car rentals, and some of the largest travel management companies, cruise lines, and airlines—to help them accelerate revenue generation.
Business Overview
Demand Booster is the only end-to-end platform for digital marketing and unified distribution that is aimed at improving direct revenue for your hotel or chain by at least 30%. We have the largest database of travel intent traffic globally combined with proprietary business intel to increase conversion, drive direct bookings, and reduce dependency on third-party channels.
300+ global brands
1.7bn+ digital identities
22x ROAS
140+ connected booking engines
What we are looking to hire:
We are looking for an energetic and customer-centric
Associate Partner - Partnerships & Strategic Alliances
based in Barcelona / Germany to strengthen our relationships with key post-sales customers and strategic partners. In this role, you will be responsible for ensuring customer satisfaction, driving product adoption, minimizing churn, and identifying opportunities for upsell and cross-sell within existing accounts.
Responsibilities:
- Manage post-sales customer relationships as the primary point of contact
- Ensure customer satisfaction and drive product adoption
- Conduct regular customer review meetings and capture feedback
- Monitor customer health scores and address risk indicators
- Develop retention plans to prevent churn
- Identify upselling and cross-sell opportunities within existing accounts
- Work closely with Sales to drive account expansion
- Strengthen relationships with strategic partners and alliance stakeholders
- Coordinate with internal teams (Product, Support, Marketing) to resolve customer issues
- Maintain accurate account records, customer insights, and growth pipelines
- Provide periodic reports on customer status, risks, and revenue opportunities
Requirements:
- 3–6 years of experience in Customer Success, Account Management, or Strategic Alliances
- Strong stakeholder and relationship management skills
- Ability to identify and drive upsell/cross-sell opportunities
- Experience analyzing customer data and usage trends
- Excellent communication and problem-solving abilities
- Familiarity with CRM or customer success tools.
- Support customers during onboarding by assisting with setup and basic implementation tasks.
- Work with internal teams to ensure the onboarding steps are completed smoothly and on time.
- German Speaker
We are Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. While performing the duties of this job, the work environment may require an individual to be able to sit or be stationary at a computer and use computers for extended periods, and move freely around the building.
