Senior Solutions Engineer

Location :
Barcelona, Spain (Hybrid - initially remote then 3 Days In Office when we open office)

About Us
At Relevance AI, we're building the home of the AI workforce.

Our mission is simple: empower every team to delegate meaningful work to AI agents that think, act, and collaborate like experts.

With Relevance AI, anyone can create and manage intelligent agents that handle workflows, decisions, and collaboration - all within one unified platform. Our technology already powers industry leaders such as Canva, Databricks, Confluent, Autodesk, Lightspeed, Rakuten, Aveva, Qualified, and Activision Blizzard, helping them scale excellence across operations, marketing, and sales.

We're backed by Bessemer Venture Partners, Insight Partners, Peak XV, and King River Capital, and raised our Series B in April 2025 to accelerate growth and push the boundaries of agentic automation.

Headquartered in San Francisco and Sydney, we operate on a hybrid model and thrive on curiosity, collaboration, and execution - we move fast, think big, and win together.

This year, we were proud to be named LinkedIn's #1 Startup in Australia.

If you want to define how the world works with AI, join us. This is your chance to join at the ground floor as our first hire in Barcelona, help shape our presence across the region, and work closely with our founders and global teams. You'll also have the chance to visit our Sydney HQ and experience the energy of the team in person.

The Role
We are open to individuals across varied experience levels in pre/ post-sales roles. Your role will be critical in helping our Enterprise customers leverage AI agents to solve core business problems.

Using our low-code/ no-code platform, you will get the opportunity to co-design, architect and develop production-grade AI agents at Enterprise scale. You will also be an evangelist and enabler of our technology, driving technical success and product adoption.

This is a unique opportunity for someone who's passionate about agentic AI, loves creative problem-solving, and thrives in the excitement of building something new in a new market.

Your impact
Your work will involve both engineering excellence and close customer collaboration, bridging product strategy with real-world impact. Key responsibilities include:

• Engaging with customer stakeholders from technical and executive level to identifying high-impact automation opportunities and guide AI agent adoption across pre- and post-sales phases.
• Delivering compelling, tailored presentations and demonstrations that showcase the business value and operational impact of AI agents.
• Conducting in-depth discovery sessions to assess and understand customer requirements as well as their deepest pain points.
• Designing and developing tailored AI agents that solve real business problems, ensuring operational fit, scalability, and measurable value.
• Lead customer enablement through hands-on training, onboarding, and ongoing support to drive self-sufficiency on the Relevance AI platform.
• Act as a strategic partner, influencing product direction through customer insights while identifying opportunities for deeper integration and growth.

What We're Looking For

• Highly accomplished experience in solutions engineering/ architecture, technical consulting, forward-deployed engineering or similar roles at the intersection between customers and product.
• Engineering mindset and strong technical foundations. You will need to be comfortable working with APIs. Experience with Python/ Gen AI/ LLMs is highly valued.
• Ability to translate business needs into technical solutions and communicate complex concepts to non-technical stakeholders.
• Experience building demo environments and productionising use-cases on low-code SaaS platforms and/or AI solutions.
• Proven customer-facing skills with a track record of driving technical value and success with Enterprise customers in fast paced environments.
• Passion for AI and its real-world applications, with a customer-first mindset and a drive for continuous learning.
• Required: Exceptional English communication skills

Why Join Us?

• Work at the forefront of AI with a nimble team that is constantly pushing boundaries. We encourage and celebrate ideas that drive our mission forward.
• We're guided by our five values: truth-seeking, be empathetic, put the customer first, iterate extremely fast, and build memories.
• We've set high standards in our high-trust environment—we hire exceptional people to do great work. In return, we reward our people with competitive salaries, unparalleled professional growth and career-defining opportunities.
• Relevance AI is well-funded by leading investors, including Insights Partners, Peak XV, King River Capital.
• As an early team member, you'll play a key role in shaping our future—including our culture, ways of working, and even the benefits we offer. We're laying the foundations now, and your ideas can help define what comes next.

Benefits

• ESOP – Employee Stock Ownership Plan so you can grow with the company
• AI Productivity Benefit – Get up to $1200 USD/year to spend on AI tools, courses, and learning resources that help you work smarter and grow your skills
• Milestone Merch – Celebrate your work anniversaries with customised Relevance AI swag