Senior Go-to-Market Operations Manager

Doctoralia is the leading global platform in Spain's digital health sector, dedicated to seamlessly connecting patients with healthcare professionals. Through our innovative marketplace and mobile app, we empower users to search for professionals and clinics in the private sector easily, read insightful patient reviews, check availability, and book online with just a few clicks.  

Since joining the Docplanner group in 2017, a multinational pioneer in over 13 markets and 8 global offices, we have achieved remarkable milestones. With seven successful funding rounds backed by esteemed investors like One Peak Partners and Goldman Sachs, along with 10 strategic mergers and acquisitions, we are preparing for an exciting IPO opportunity in the next 2-3 years.

Docplanner is the world's foremost marketplace for doctors and patients, driven by a passionate team of over 2,800 dedicated individuals. Our mission is simple: to make the healthcare experience more human.  

In all that we do, we embrace our guiding values:

Think like an owner  

Learn and be curious  

Focus on results  

Keep it lean, keep it simple  

Be respectful and radically honest   

Role Description

As a Senior Go-to-Market Operations Manager, you will lead high-impact strategic projects aimed at optimizing how we bring our products to market. You will work closely with Sales, Marketing, Operations, Product, and Data teams to improve GTM processes, identify inefficiencies, and drive execution excellence at scale.

You will act as a partner to senior stakeholders, combining strong analytical capabilities with hands-on execution to turn insights into action.

How would you be impacting our mission?

You will:

• Lead strategic, cross-functional projects focused on improving Go-to-Market processes (e.g. lead-to-sale, onboarding, activation, expansion).

• Analyze end-to-end GTM performance to identify bottlenecks, inefficiencies, and growth opportunities.

• Build strong quantitative and qualitative business cases to prioritize initiatives and support decision-making.

• Define project scope, milestones, KPIs, and success metrics, ensuring disciplined execution and follow-up.

• Partner with Sales, Marketing, Operations, Product, and Data teams to design, test, and implement process improvements.

• Design, document, and optimize Go-to-Market processes and workflows, working hands-on with CRM tools (e.g. Salesforce, HubSpot) to improve things such as lead management, pipeline efficiency, handovers, and scalability across teams

• Own data requirements for your projects, and build or prototype dashboards and analyses yourself when needed, working with tools such as Excel/Google Sheets, BI platforms, and SQL to ensure fast, reliable insights and decision-making .

• Track and report on project outcomes, proactively problem-solve, and iterate to achieve objectives.

What will help you thrive?

You will be a great fit if you:

• Have 5+ years of experience in Project Management, Strategic Operations, Consulting, or similar roles.

• Have strong experience working on Go-to-Market, commercial, or revenue-related processes.

• Have strong experience working with CRM and commercial systems (e.g. Salesforce, HubSpot), using them not just as tools but as levers to design and improve end-to-end GTM processes and workflows.

• Are highly proficient in data analysis, with strong hands-on skills in Excel / Google Sheets (complex formulas, models, scenario analysis) and the ability to work with BI tools and SQL to explore data and build actionable dashboards.

• Are comfortable working in ambiguous, fast-paced environments and driving structure where needed.

• Combine strategic thinking with a hands-on execution mindset.

• Have excellent stakeholder management skills and can influence without direct authority.

• Communicate clearly and effectively in English (written and spoken)

• Have strong reporting, storytelling, and presentation skills.

Which skills are 'bonus points'?

• Academic background in engineering, economics, business administration, or similar

• Background in management consulting, strategy, or operations.

• Experience in SaaS, marketplaces, or high-growth tech environments.

• Strong entrepreneurial mindset and solution-oriented approach.

• Hands-on experience building dashboards or analytical models using tools such as Looker, Superset, SQL, or similar analytics platforms.

Getting to know each other:

1. Intro call with Doctoralia's Talent team (Fito) 

2. Interview with Inki Rovira - your manager in this role

3. Business exercise, including a few hours of preparation time and 1h working meeting with Carlos Villaverde, our CEO in Spain, and Inki. 

4. Offer

What do we offer:

An incredible team that will accompany and support you on your journey.

Private health insurance paid by the company.  

A day off for your birthday to spend time with your loved ones.  

Free language-of-your-choice lessons (to choose among DP languages).  

Unlimited access to the iFeel chat for mental health and emotional well-being support.  

Stock option plan after 6 months of working with us.  

Hybrid work model with a minimum presence of 1 day a week from our offices in Barcelona.  

A corporate rate with Wellhub (ex-Gympass) for access to various fitness centers worldwide, anytime you want.

Contribution towards your WiFi in your monthly payroll 

We promote and embrace equal opportunities in our selection process and every day at work. When you apply for our vacancies, you will receive the same treatment regardless of your age, disability, gender reassignment, marital or civil partnership status, pregnancy or parenting status, race, color, nationality, ethnic or national origin, religion or belief, sex, sexual orientation or any other dimension of human diversity. We encourage you to let us know if you need additional support in your selection process. Behind these words you are reading is a person (hello) who already helped a candidate by adapting interviews, and now we are lucky to have this person with us. So even if you've never asked for it before, let this serve as a sign that, now, you can do it. We can only be truly equal if we adapt to each other. "We believe that all humans, in all their beautiful diversity, should have equal rights, dignity and respect. Period." Mariusz Gralewski, CEO.