Customer Service
hace 5 días
This is a full-time hybrid role for a Customer Service Specialist with European languages for a leading global supplier of Business Process Outsourcing for complex business processes and services.
The Customer Service Specialist will be responsible for:
- Providing exceptional customer support.
- Ensuring customer satisfaction.
- Maintaining phone etiquette.
- Enhancing customer service.
- Optimizing the overall customer experience.
Requirements:
- Proven experience in customer service or support is desirable.
- Telephone excellence and communication skills.
- Problem-solving and learning skills.
Languages: English C1 + Czech / U.K / Finish / Slovak / Italian / French / Czech / Swedish /Dutch
Location: Hybrid working model in Barcelona (Nou Barris).
Schedule: 39 hours/week on various shifts.
Temporary employment contract 6 months + indefinite term contract by company.
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