Customer Service

hace 5 días


Barcelona, Barcelona, España Eurofirms Group | People first A tiempo completo

This is a full-time hybrid role for a Customer Service Specialist with European languages for a leading global supplier of Business Process Outsourcing for complex business processes and services.

The Customer Service Specialist will be responsible for:

  • Providing exceptional customer support.
  • Ensuring customer satisfaction.
  • Maintaining phone etiquette.
  • Enhancing customer service.
  • Optimizing the overall customer experience.

Requirements:

  • Proven experience in customer service or support is desirable.
  • Telephone excellence and communication skills.
  • Problem-solving and learning skills.

Languages: English C1 + Czech / U.K / Finish / Slovak / Italian / French / Czech / Swedish /Dutch

Location: Hybrid working model in Barcelona (Nou Barris).

Schedule: 39 hours/week on various shifts.

Temporary employment contract 6 months + indefinite term contract by company.



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