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Quality Improvement Ppts
hace 2 semanas
Quality Improvement PPTS - Markets (Securities Financing) Senior Analyst
Country: Spain
**WHAT YOU WILL BE DOING**
**SCIB - SBGM **is looking for a **Quality Improvement PPTS - Markets (Securities Financing) Senior Analyst **for our offices in **Boadilla del Monte**
**WHY YOU SHOULD CONSIDER THIS OPPORTUNITY**
**Santander Back-Offices Globales Mayoristas (SBGM) **is a public limited company wholly owned by Banco Santander and is part of the Santander Corporate & Investment Banking division. SBGM was created with the aim of being a center of excellence in the management of operations that require a high degree of specialization. It is focused on the execution of specialized processes and corporate projects in Global Businesses: Markets, Financing, Transactional Banking, Wholesale Risks, General Intervention, etc.
Santander is proud to be an equal opportunity organization, regardless of race, sex, religion, age, sexual orientation, marital status, disability, nationality or gender identity.
**WHAT YOU WILL DO AT WORK**
As a **Quality Improvement PPTS - Markets (Securities Financing) Senior Analyst **your objective will be to drive operational excellence, incorporating the principles and culture of continuous quality improvement in the execution of our **Transactional Banking **processes toward our customers.
We need someone like you to help us in different areas:
- Analyze Quality KPIs providing holistic assessments to monitor the evolution of the quality of PPTs processes ensuring that the action plans are defined.
- Analyze the operational incidents and other sources of information (feedback from the business, customers, internal audit, etc.) to have a consolidated view by process and area (identifying trends, root causes analysis, recurrence, etc.) to identify opportunities for improvement on the processes and provide support to the Process Owners on the definition of action plans.
- Identify, joined the Process Owner, processes that need to be reviewed and analyzed with an E2E approach to identify gaps on the execution of tasks and / or controls ensuring the definition of action plans including process re-designed.
- Prioritization, together with the Squad team, of tactical and strategic initiatives defined by the teams, based on criticality and operational risk.
- Contribution to SCIB’s digitalization plan.
- Establish a recurrent **governance **with the GTB PPTs area to review the status of the Quality functions: incidents, processes, quality KPIs.
EXPERIENCE
- 5-10 years of expertise is required, with extensive experience in products and processes, either in PPTS execution or control functions.
SKILLS & KNOWLEDGE
- Orientation to continuous improvement mindset.
- Ability to influence the PPTS community to impulse the culture of quality.
- Problem solving, critical thinking, and analytical reasoning skills.
- Ability to work in an orderly manner and fulfill plan with autonomy.
- Agility.
- Positive attitude to change.
- Willingness to actively participate in the definition and implementation of digitization solutions.
- Good communication skills.
- Ambition to progress and increase visibility in the professional field.
- Prior participation in taksforces or similar working groups.
- Fluent English (work is largely in English).
