School Secretary

**Requirements**

Our School aims to provide a high-quality education within a culture of care. It is a school that is growing rapidly. As part of the Cognita Group, members of staff are able to access considerable professional development opportunities and share best practice with colleagues in other schools.

Prior experience in customer service and administration roles -3 years.
Personal interest for education; sensitivity about the intrinsic difficulties of working in a regulated environment.
Digital competences.
Competent use of common software (Office 365 needed).
Languages: Spanish and English (Proficiency level).

**Descripción**

Mission: To offer the best customer experience as a first contact with the School to all people coming in, providing administrative support and delivering excellent service to students, staff and parents.

1.Reception
- To assist all visitors and to attend and make phone calls to parents, third parties, etc.
- To register all people coming in and out of the building according to the School Requirements.
- To provide the correct identification lanyard to visitors.
- To check all staff are identified and do the fingerprint register correctly.
- To keep updated pupils' register and to make sure all pupils leave the building with authorisation when needed.

2. Administration
- Feed the medical tracker, controlling and assisting pupils with special medical needs, being the first aider when needed.
- Create, modify and translate documentation.
- Create students' reports preparing all documents needed for new students, transfers and homologations.
- Provide support around trips, i.e. passports, letters to parents, visas.
- Work with Marketing/Communications to produce reminders and other documents and organise events.
- Send communications to parents (Mail merge).
- Provide support in transport, events organization, i.e. information evenings, PTMs, school shows, etc, which in turn might involve liaising with other departments.
- Ensure the distribution of relevant documents to form tutors and teachers, providing administrative support to teaching and non-teaching staff.
- Stock control and material coordination.

3. Community
- Understanding and accomplishment of School policies.
- To collaborate with the prevention and control of emergency situations.
- Effective communication regarding entrance and exit requirements with pupils, staff members, third parties and Cognita Partners.
- To participate in all trainings offered by the School.

**Safeguarding: Cognita schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment checks will be undertaken before any appointment is confirmed.**

**Diversity: Cognita’s success depends on our people. With 80+ schools in eleven countries and our employees representing over 30 nationalities, the scope of our difference is a source of pride. We believe this diversity positively promotes global citizenship and reflects the value of contribution irrespective of one’s personal characteristics and/or background.**

**Equal opportunities: Cognita is committed to preserving and promoting equality of opportunity in all aspects of the conduct of its business. No member of staff or any applicant for employment with Cognita will be discriminated against, harassed or victimised because of their personal characteristics. Cognita expects all staff to comply with the letter and the spirit of its policy.**

Tipo de puesto: Jornada completa

Salario: 18.000,00€-21.000,00€ al año

Beneficios:

- Comida en la empresa
- Jornada intensiva en verano
- Programa de formación

Horario:

- De lunes a viernes

Preguntas para la solicitud:

- Do you have at least 2 years of experience using Office 365

Educación:

- FP Grado Superior (Obligatorio)

Experiência:

- Customer service and administration: 2 años (Obligatorio)

Idioma:

- English (Obligatorio)
- Español (Obligatorio)

Ubicación del trabajo: Empleo presencial