Field Service Engineer
hace 5 días
**Field Service Engineer - Spain**
Our field service engineers are instrumental in providing first class customer experience when repairing and maintaining our products on customer sites.
We have a great opportunity for a Field Service Engineer to join our team covering our diagnostics and medical imaging equipment across Spain. To service the territory successfully you will be based around Valencian Community area.
We're looking for people who have engineering experience (electrical/mechanical) preferably from within a medical device background, are happy to be in the field travelling to support our customers and who love troubleshooting and finding solutions.
KEY RESPONSIBILITIES
- Provide emergency service and repairs using troubleshooting skills in electrical, electronic, pneumatic and mechanical systems. With appropriate training this will include complex laboratory diagnostic equipment and medical imaging equipment
- Install instruments at customer sites
- Plan and complete Preventative Maintenance on time
- Liaise with customer IT departments and assist with information systems installations and troubleshooting
- Support marketing activities such as exhibitions
- Maintain up to date training on products and compliance as required
- Routinely complete administrative work, such as but not limited to: Time Reports, Expense Reports, Equipment Site Assessments, Inventory Reports, Internal Laboratory Reports, Equipment Checklists and Field Service Reports
- Provide basic use\maintenance training to customers
- Perform duties and responsibilities with autonomy in a field-based environment
KNOWLEDGE, SKILLS & EXPERIENCE
- Ability to troubleshoot complex electrical, electronic, pneumatic, and mechanical systems
- Excellent interpersonal, communication and customer service skills
- Experience working in similar/comparable customer-based or laboratory environment
- Effective Time Management Skills
- Ability to accurately diagnose issues as described over the phone by Field Service Engineers/customers
- Proficient use of Microsoft products (Word, Excel, Outlook)
- Proficient use of diagnostic instrumentation and equipment such as DVMs, Oscilloscopes, etc.
- Basic knowledge of network and interfacing with the ability to progress through training
LI-KP1
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