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Implementations Analyst- Spain
hace 3 semanas
**Who we are:
**Global Shares is a leading provider of public and private global stock plan services. Our employee share ownership plan technology is award-winning, and our range of products and services make equity plan administration simple, secure, and globally compliant.
**What we value:
**People **-We care about our people. We treat our people with respect. We embrace diversity and inclusion. We build open and honest relationships, collaborating across boundaries to meet our clients’ needs.
**Bravery **-We dare to do things differently. We provide best service and technology through innovation, creativity and high performance. We challenge the norm, we challenge ourselves and we challenge complexity with simplicity.
**Global **-We are one global network. We are champions of employee ownership. We work together, incorporating clients and partners as an extension of our team. We foster a global and diverse community, where our people are united through ambition, commitment and shared goals. We are in this journey together.
**Integrity **-We are committed to professional integrity We conduct our business to the highest standards with skill, diligence and responsibility. Professional trust, honesty and compliance are at the core of our culture
**Service **-We are client focused. We strive to provide our best service, to drive great client experience through teamwork and high performance.
**Why we need you:
**Following the sales process the Implementation Team is the first point of contact for all clients and therefore needs experienced confident individuals to join the team to support our new clients.
**What you will do**:
- Implement and manage a portfolio of Companies operating employee share plans within a team framework
- Interact with customers/clients on operational transactions related to their share plan program
- Execute the timely processing of operational transactions, including data management, reconciliation, processing, reporting and problem solving
- Organise, develop and maintain procedural and process documentation related to client companies’ program(s) to ensure accurate transaction processing and minimize risk
- Assist with data analysis and data conversion projects
- Assist in identifying new system tools and enhancements to existing systems
- Implement projects to enhance business operations
- Act as a point of contact for Client Accounts during the implementation phase
- Create and maintain excellent relations with key business partners
- Identify innovative client solutions
- Support internal activity
- Assist with IT Support e.g. Single Sign On features / Reporting Module enhancements
**What you have**:
- Experience in Share Plan or similar industry desirable but not required
- Third level degree in Business/Finance or equivalent experience preferred
- Excellent communication skills
- Fluent English
- Proven numeric, financial analysis, documentation and procedural skills required
- Excellent computer skills including Microsoft Excel and Word
- Demonstrate commercial acumen with an ability to be innovative & pro-active
- Ability to prioritise and adhere to tight deadlines
**What we offer**:
- Opportunity to be part of something special, Global Shares is growing fast, and we want you to be part of our journey
- Competitive salary
- Employee Assistance Programme
- Flexible working
- Active Social Club with events throughout the year
- Fully subsidised CEP exams
- Opportunity to travel and work in our global offices if desired
**What our Interview Process is like:
**Step 1- After you apply, a recruiter may reach out to you for an introductory call
Step 2- If your background is a match for the role, you may be required to complete a technical assessment (role depended) and/or phone interview with 1-2 people
Step 3- If you continue through the process, you will interview virtually 1-2 times
We are committed to an inclusive and diverse Global Shares. Global Shares is an equal opportunity employer.
